OneDrive Sign-in Stuck on "Loading"

Lori Thomas 25

When I attempt to sign-in to OneDrive, I see "Signing-On" and then it goes to "Loading" but gets stuck there. I've tried many recommended fixes (unlink, uninstall, reset, etc.) but nothing seems to correct this issue.

Steven Bateman 0 Reputation points

2025-12-07T12:23:12.6966667+00:00

I have the same issue. It seemed to manifest after the last Windows Update, so I am surprised there is no fix for this yet.

6 answers

Arlene D 36,270 Reputation points Independent Advisor

2025-10-23T20:14:58.0566667+00:00

Hi, thanks for reaching out. When OneDrive stays stuck on “Loading,” it usually means your account or cached sign-in data needs to be refreshed. Are you signing in with a personal or work/school Microsoft account?

Try removing any saved OneDrive or Microsoft credentials in Windows Credential Manager, then restart your computer. After that, press Windows + R, type “onedrive /reset,” and press Enter to reset the app. Once it restarts, open OneDrive and sign in again. Also, make sure your Windows and Office updates are fully installed, as Microsoft notes that outdated versions can cause this issue.
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2 people found this answer helpful.
Bill Gearhart 0 Reputation points

2025-10-25T20:44:05.72+00:00

I can verify that this solution does not fix the problem. After working for years with no issues of any kind against my work account, onedrive stopped working a week or so ago and now only presents the loading screen whenever I try to login with a work/school account. Personal accounts work great but this means nothing when your critical work files remain unsynced and you don't have the time to go through thousands of files to see what you may or may not have changed in a week.

I have tried wiping the registry settings for onedrive, deleted every folder associated with onedrive, done the reset and then uninstall reboot reinstall dance literally dozens of times. Now I add the windows credential manager clean out. It remains broken.

At this point i have given up despite the fact that we pay thousands/year for office 365 licenses. I cannot afford to lose any more work days trying to bring this back from the dead.

Ed Lavigne 0 Reputation points

2025-11-03T02:59:11.5166667+00:00

OneDRIVE will not play

Ed Lavigne 0 Reputation points

2025-11-03T03:00:05.1066667+00:00

stuck ver 30 d timed

Ed Lavigne 0 Reputation points

2025-11-03T03:02:18.7033333+00:00

can you not fix

Steven Bateman 0 Reputation points

2025-12-07T12:20:44.1333333+00:00

I concur, this solution does not resolve the issue. For me, this seemed to occur after the last Windows update - I can't believe this has not been fixed already.

Barry Graham 65 Reputation points

2026-03-27T03:06:24.6266667+00:00

See my suggestion above, it worked for several people.
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OneDrive Sign-in Stuck on "Loading"

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