I tried to watch a Teams recording, but when I open it, it asks me to sign in and this appears

2025-10-17T23:24:48.76+00:00

Message: AADSTS900561: The endpoint only accepts POST requests. Received a GET request. AADSTS50020: User account '/////////@hotmail.com' from identity provider 'live.com' does not exist in tenant 'Enterprise' and cannot access the application '00000003-0000-0ff1-ce00-000000000000'(Office 365 SharePoint Online) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

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Answer accepted by question author
EmilyS726 270.3K Reputation points Independent Advisor
2025-10-18T00:01:04.9266667+00:00

Hello,

Did you use the hotmail address to attend this meeting? If not, please make sure you use your work account in that same organization to open it.

If you did indeed use the hotmail account to attend, you would need to let that organization whoever invited you know, they didn't set proper access for the recording permission.

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