All bluetooth headset mic is not working with Window 11

Timothy Liew 160

mic is not working for all bluetooth headset. The bluetooth show connected with both sound and mic, but there are none of Window program can access the mic function. FYI, before the Window Updates, everything is fine.

Gonzalo Pirovano 5 Reputation points

2025-11-11T17:35:29.1866667+00:00

Same Issue here, i have 20 users that the update broke their bluetooh headset, tried with the intel driver, different headsets, the manual KB5067036 install is not allowed either
SKT 15 Reputation points

2025-12-03T02:36:38.99+00:00

I am having the same issue on my work laptop and it is making it incredibly difficult to attend and participate in company meetings. I have tried all the things others in this thread have tried and nothing has worked. Updating my system and drivers have not helped either. Rolling back updates is not an option for my work computer. When will Microsoft fix this?
Sarthak Singh 10 Reputation points

2026-02-18T13:23:39.1133333+00:00

My devices- Asus vivobook S15 OLED and Realme wireless 5 ANC{Neckband}

I had this same issue, where all Bluetooth earphones (neckband with mic) started showing just "connected audio" and no mic after updating windows 11 on my laptop in December. I did everything suggested to solve this problem but nothing worked. I have intel EVO Laptop

SOLUTION: First remove all saved Bluetooth devices from your PC. Then open device manager, go to "Audio inputs and outputs" dropdown section and remove all Bluetooth devices. then restart your device. These steps finally SOLVED MY PROBLEM.

In my case, it started showing "connected mic, audio" under my Bluetooth audio device name whichever I paired with my PC and in all others (Bluetooth earphones too) too. Mic also started working too as I did a zoom call after this process.

Hope it helps
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45 answers

Glen G 0 Reputation points

2025-10-31T14:09:48.02+00:00

I'm just throwing a log on the fire and saying I have the same exact issue. Doesn't matter what Bluetooth headset I use: no microphone on a Lenovo ThinkPad X1 Carbon Gen 12. I've tried every single thing recommended in this thread, a suggested registry fix from Kimi, resetting Windows Audio and Bluetooth services, unpairing and repairing about a dozen times. No dice.

Issue persists on a Yealink headset with USB dongle, a Plantronics Voyager 5200 paired via Bluetooth, and Sony Bluetooth headset. Maddening. I'm rolling with a wired headset for the time being which works fine.
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Vogel, Willy 0 Reputation points

2025-10-30T15:28:17.6266667+00:00

I have also 2 different Bluetooth Headsets and a Lenovo Think Pad T14 Gen 5, installed the recommended, the newest bluetooth intel drivers, uninstalled them removed and added the headset several times with restarts between all steps - MS Teams is not working with them, no sound, no mic. They worked in mid 2025 and on other devices well.

Please fix this.
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TuomasV 0 Reputation points

2025-11-13T06:54:54.7666667+00:00

Hi,

Had the same issue on my Lenovo T14. I tried everything and finally tried this and it worked. Under the microphone settings go down to sound enhancements (or whatever it is in English windows) and disable the Dolby voice effect Pack. Reset after that and the microphone started working.
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Simon B 0 Reputation points

2025-10-30T11:10:24.09+00:00

I just went through some instructions of an article I found here: https://www.tweaktown.com/guides/11208/microphone-not-working-in-windows-11-heres-the-solution/index.html
It recommended to to disable audio enhancements. Which by the way did not work for me. By accident I found that the recording device does actually record something but I do not see any sound level in the System Sound menu.

Might this provide some more information for somebody who knows how those things work?
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ddvor 35 Reputation points

2025-10-29T23:03:59.09+00:00

Update: the solution ended up being updating to the 26200.7019 (or 26100.7019 for 24H2) preview build of Windows by installing KB5067036 manually, along with updating the Intel BE202/BE201/BE200 driver to version 23.170.0.3 and rebooting.
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Stephen Pettifer 35 Reputation points

2025-10-30T10:28:57.7266667+00:00

Unfortunately this doesn't come up as an optional update for me, and if I try to install manually it tells me it is not applicable to my machine (despite having the correct version for Win 11 24H2). Guess the wait continues and I cannot use bluetooth.

Peter Longley 10 Reputation points

2025-10-30T10:35:28.0533333+00:00

I have just done a test and it could be that just the intel driver resolves the issue without the Windows update being installed. Not 100% tested but worth a shot. https://www.intel.com/content/www/us/en/download/16807/intel-wireless-bluetooth-drivers-for-it-administrators.html

Stephen Pettifer 35 Reputation points

2025-10-30T10:57:00.64+00:00

I did update the driver, but curiously when I pair my headset, and look at the details, it seems to be using the Intel Smart Sound driver released in July. I am no hardware expert so perhaps this is expected, but I am completely confused. It doesn't help that the microphone will work in Slack (sometimes) but not in Teams and annoyingly I have to use both.

ddvor 35 Reputation points

2025-10-30T17:04:44.81+00:00

I used the manual installation method outlined in the Microsoft article that involved downloading the .MSU file for my platform (x64 or ARM64, depending on whether you have Intel/AMD or Snapdragon) from the Windows Update Catalog and installing it using the Add-WindowsPackage -Online -PackagePath [msu package filepath].msu command. If you're still seeing the incompatibility error, you may have to end up waiting until MS rolls that into the next monthly update on November 11th. After trying everything (including disabling the audio enhancement mentioned above), the update/driver combo is the only thing that worked for me, unfortunately.

Stephen Pettifer 35 Reputation points

2025-10-30T17:29:57.99+00:00

Yes, sadly even the manual install did not work as it determined it was not suitable for my machine. I've given up now, it's utterly infuriating but I just don't have the time to investigate more. I don't hold out a lot of hope that the next update will fix it either.

Anonymous

2025-10-30T23:39:27.29+00:00

Thank you for this tip, I can confirm that KB5067036 did the trick for me too! So odd since release notes for this KB don't mention anything about Bluetooth being fixed. I also tried updating Intel BT drivers without the KB and that didn't work, had to install the KB.
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ddvor 35 Reputation points

2025-10-29T21:30:07+00:00
Same thing here: on 3 different sets of Bluetooth headsets: only the headphones or only the microphone can be enabled at any one time. This behavior started immediately after the Windows 11 25H2 update was installed.
- If the headphones are set as the output, the microphone is produces no input and just clicks once when you try to engage it, oftentimes crashing whatever software is trying to use it.
- If the microphone is enabled first, then it will work, but the headphones will not and won't output any sound.
- Everything works as long as you set the input and output devices to be different.
The machine is a Lenovo X1C G13 with the Intel BE201 Bluetooth chipset and the latest Intel 23.160.0.9 driver as of 10/29/2025 (driver build date is 7/20/2025). The headsets I've tried were 3 different models and generations of Bose wireless headphones and earbuds.

Solutions attempted:
- Rebooting
- Removing the Intel Bluetooth device, reinstalling device and driver
- Rolling back Bluetooth driver to 4/2025
- Upgrading driver to the newly-released 23.170.0.3
- Removing and Re-adding headsets
Update: the solution ended up being updating to the 26200.7019 (or 26100.7019 for 24H2) preview build of Windows by installing KB5067036 manually, along with updating the Intel BE202/BE201/BE200 driver to version 23.170.0.3 and rebooting.
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Brian Ricketts 0 Reputation points

2025-11-04T16:53:40.7633333+00:00

I can second that the solution at the end of this post works - I had the same exact problem after a recent update, and my headset works again after installing the Intel driver update and the 26200.7019 preview build through Windows Update.

David Sokolic 0 Reputation points

2025-11-08T20:48:55.0266667+00:00

na na na - Microsoft does not let me erase the post

securebeam 0 Reputation points

2025-11-11T12:32:27.49+00:00

Can confirm, updating my 25H2 PC with KB50667036 fixed my issue with Bluetooth headset Bose QC 35 II not working. Thank you @ddvor !
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All bluetooth headset mic is not working with Window 11

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