esu for windows 10 fails

todd zazman-gqiba 20 Reputation points
2025-10-07T15:16:00.1566667+00:00

esu for windows 10 has the enroll circle going on forever w/o updating. all prerequisites are met

Windows for home | Windows 10 | Windows update
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John Jefferson Doyon 90,040 Reputation points Independent Advisor
2025-10-08T14:39:02.5733333+00:00

Thank you for letting me know.

You're not alone alone. Some users have recently run into the same issue when enrolling for ESU on Windows 10.

Since all your prerequisites are in place and you’ve already restarted your device, it may help to try again at another time of the day. It’s possible that the issue is temporary and related to server congestion, as many users have been getting the ESU update recently.

Before trying again, please make sure you have the latest Windows updates installed.


Run DISM and SFC command and perform Hard Shutdown:

Perform hard shutdown:

  • Press and hold the power button for about 10 seconds, or until the screen turns off, release the power button and wait for about 30 seconds.
  • After 30 seconds, press the power button again to turn on your device.

To re-enable Windows 10 ESU registration, go to Settings > Update & Security > Windows Update to find the enrollment option, then select "Enroll now" or "Add device" to begin the process again


Let me know how it goes.

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  1. John Jefferson Doyon 90,040 Reputation points Independent Advisor
    2025-10-07T15:49:36.96+00:00

    Hi, I'm John! I will help you with this.

    Can you tell me a little more about the issue? Where are you currently stuck?

    Are you using a standalone PC or is it joined to a domain?

    Have you recently installed any pending Windows updates or tried restarting before enrolling again?

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