Copilot m365 textbox move to the top when copilot writes or I scroll to the bottom

Rogelio Gámez 55

I was recently moved to copilot 365 and this is happening.

The textbox moves to the top and I can no longer see the conversation.

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Same case for the desktop app:
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CG_Kenobi 0 Reputation points

2025-11-06T15:40:38.18+00:00

I found a partial solution using the developer options on chrome:

hit CTRL+SHIFT+C > Click on the void space beneath the chatbox> hit DEL to delete > restore using CTRL+Z

This would reset the page layout to a sensible and usable form. Unfortunately, if you refresh the page it will happen again.

I hope this helps. Cheers!
Shawne Horn 0 Reputation points

2025-11-06T16:05:49.6033333+00:00

Using the Desktop App, a temporary solution for me is to type in something (Usually gibberish like "asdfasdf") then hit the "Stop" button. The window Resizes and it's readable. Not ideal but it works if you have an absolute need for that chat.
Michael Nicholson 0 Reputation points

2025-11-06T16:12:08.2166667+00:00

Yes I have been typing "ignore" then making sure to hit stop before the response finishes. This does work to bring the chatbox down, but the length of the chat is reduced in half pretty much.

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Joel Edwards 20 Reputation points

2025-10-14T09:11:52.0633333+00:00

Found a "workaround" that's still kinda annoying, but at least makes it usable again temporarily. set page zoom to something really high like between 200-400% zoom, then reset back to 100% zoom and the text input box will reset to the bottom. its temporary though as soon as you send a reply then it goes haywire again, so after every response you send just set zoom to 200+% and then back to 100%.

Stupid workaround but we do what we must...
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Hoover, Grant 0 Reputation points

2025-10-15T11:12:50.62+00:00

Not ideal but you can open reading mode, scroll to the bottom of it, close reading mode, and the screen appears normal for a bit again.
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Haien-L 7,740 Reputation points Microsoft External Staff Moderator

2025-10-23T16:07:25.13+00:00

Dear Rogelio Gámez

Welcome to Microsoft Q&A.

May I ask if you have tried my suggestions for your case? I hope you can keep me updated on your issue in the future.

Your satisfaction is Microsoft's priority.

Warm regards
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Rogelio Gámez 55 Reputation points

2025-10-23T17:56:29.06+00:00

I did not try, but I haven't had the issue this week, so it might have been fixed already?

Joel Edwards 20 Reputation points

2025-10-24T06:29:39.9233333+00:00

I believe the issue has been resolved since. It looks like all my previous chats that were experiencing this are no longer doing it.

Haien-L 7,740 Reputation points Microsoft External Staff Moderator

2025-10-25T00:34:41.97+00:00

Dear Rogelio Gámez

Welcome to Microsoft Q&A.

According to the information we have updated, many customers have encountered this issue. Therefore, we have provided temporary solutions while the Microsoft team is working on it. Therefore, if your issue has been resolved, we kindly ask you to respond to my reply so that other users in the Microsoft community can benefit from your experience.

Your feedback is invaluable to the Microsoft community and helps our team improve the quality of our services.

Your satisfaction is our top priority.

Best regards,
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Amanda W 0 Reputation points

2025-11-03T18:36:49.8333333+00:00

I started seeing this issue today. Very frustrating
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Copilot m365 textbox move to the top when copilot writes or I scroll to the bottom

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