WhatsApp App produces very bad feedback echo

Question

WhatsApp App produces very bad feedback echo

Richard Chambers 40

Since July I have found that WhatsApp app from the Microsoft Store is virtually unusable due to feedback echo. It occurs when calling from the desktop app to either a phone or another desktop.

I have a new Win 11 computer and the latest version of the app. I have also tried using Voicemeeter as this was suggested by GROK. Nothing has helped.

Any suggestions?

Carl-L 24,995 Reputation points Microsoft External Staff Moderator

2025-10-07T06:36:06.5366667+00:00
Hello Richard Chambers,

Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

I understand that you are having issue with feedback echo from the Whatsapp app. I fully aware how annoying and frustrating it could be.

Before we proceed, I'd like to know more about your issue so we can better clarify it to help you.

May I know if the issue appears in any other apps or just the Whatsapp app?

Do the same issue persist in the web version.

May I know if the issue only appears with the caller or both end?

I'm waiting for your reply so we can work together on your issue.
Richard Chambers 40 Reputation points

2025-10-07T10:04:56.49+00:00

Thanks for the reply and that's a good idea to try other apps, so I have tried both Telegram and Messenger. Telegram was much the same as Whatsapp, but Messenger worked well

The Web version doesn't have calls as a function as I had thought of trying that.

Also, it doesn't matter who initiates the call, but if it's laptop to phone, then the phone seems to be worse affected. I have tried installing Voicemeeter and using a virtual mic, that helped but it really just gave more control over sound levels.

Phone to Phone works perfectly too - phones are android too.
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Answer accepted by question author

0 additional answers

Your answer

Carl-L 24,995 Reputation points Microsoft External Staff Moderator

2025-10-07T06:36:06.5366667+00:00

Hello Richard Chambers,

Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

I understand that you are having issue with feedback echo from the Whatsapp app. I fully aware how annoying and frustrating it could be.

Before we proceed, I'd like to know more about your issue so we can better clarify it to help you.

May I know if the issue appears in any other apps or just the Whatsapp app?

Do the same issue persist in the web version.

May I know if the issue only appears with the caller or both end?

I'm waiting for your reply so we can work together on your issue.
Richard Chambers 40 Reputation points

2025-10-07T10:04:56.49+00:00

Thanks for the reply and that's a good idea to try other apps, so I have tried both Telegram and Messenger. Telegram was much the same as Whatsapp, but Messenger worked well

The Web version doesn't have calls as a function as I had thought of trying that.

Also, it doesn't matter who initiates the call, but if it's laptop to phone, then the phone seems to be worse affected. I have tried installing Voicemeeter and using a virtual mic, that helped but it really just gave more control over sound levels.

Phone to Phone works perfectly too - phones are android too.
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

Answer 1

Carl-L 24,995 Microsoft External Staff Moderator

Hello Richard Chambers,

Thanks for getting back to us. The additional information is a great help too.

Based on the apps you used, the most recognizable difference between them is a lack of built-in noise suppression, which is one of the things that can contribute to a feedback echo. Messenger app does have a built-in noise suppression system, while Telegram only support group call and Whatsapp only support Noise suppression on newer version of iOS and Android phone. Without it, your microphone might pick up sound from your speaker, which cause a loop of echo, especially if you are using laptop speaker instead of a headset.

Here is a few things you can do to improve this:

Use a headset in calls: It will reduce the amount of sound that the mic pickup from the speaker, which significantly improve the call quality.
Mute yourself when not talking: A quick way for you to identify the issue is that you can mute yourself when not talking to see if the echo persists. You can also ask the other person to do the same to see if everything is alright with that.
For the latest version of Windows 11, it also enable built in Noise suppression, however, it only works for modern CPU which supports it. You can check it by going to Settings > System > Sound > Choose your Input device and see if Noise Suppression is available.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Carl-L 24,995 Reputation points Microsoft External Staff Moderator

2025-10-09T10:17:30.5833333+00:00

Hello Richard Chambers,

Just checking in to make sure that you have received my reply. Please let me know if there are any updates.
Richard Chambers 40 Reputation points

2025-10-09T17:20:49.8533333+00:00

Your explanation seems very likely, but it's strange that it used to work without a hitch. I have a new laptop (Asus Zenbook S 14 with Intel Ultra 9 288v), which should have the functionality for noise cancelling. It look like I shall have to use messenger or headphones.

Thanks for your help
Dave Ladouceur 0 Reputation points

2025-12-17T23:47:55.4466667+00:00

This response is nonsense - what is the problem -- ONLY windows has the problem and only with whatsapp on windows. I have a yeti micrphone and it works great on 10 other teleocm apps lack, teams, skype, signal, telegram .... etc....
Carl-L 24,995 Reputation points Microsoft External Staff Moderator

2025-12-19T13:01:10.8433333+00:00
Hello Dave Ladouceur,

Thanks for sharing this with us.

The response was 2 months ago, so something might have changed in the apps since then.

Nevertheless, if you only have this issue with Whatapps app on Windows. The issue might come from the apps compatibility with Windows itself. Please try these steps to see if they can help.

Type Control Panel in the search bar and press Enter.

Go to Sound > Recording > Choose your Mic > Properties > Advanced

Uncheck Allow applications to take exclusive control.

Please let me know if there are any updates.