Windows 10 Home Update Troubleshooter not working

David Poole 20 Reputation points
2025-10-02T14:51:35.5833333+00:00

Windows Updates are failing to install.

KB5065429 also KB5066198

The 'Update Troubleshooter', after running said it could not identify the problem. I've run sfc /scannow. Also 'dism.exe /online /cleanup-Image /restorehealth' which reports that a source file is missing. I mounted a 'windows.iso' file (Drive F) then ran 'dism.exe /get-imageinfo /imagefile:F:\sources\install.wim' which runs and reports an 'Error 2'.

Please help>

Windows for home | Windows 10 | Windows update
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Answer accepted by question author
Ramesh Srinivasan 89,855 Reputation points Independent Advisor
2025-10-02T15:26:57.3866667+00:00

Hi David,

What was the error code reported when you tried to install the latest quality update?

A repair installation using the Media Creation Tool should resolve most of the update-related errors.

Your apps, settings, and files will be kept by default during a repair install/in-place upgrade.

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  1. David Poole 20 Reputation points
    2025-10-03T06:46:43.79+00:00

    Thanks for your prompt reply.

    The error code was 0x800f0831

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  2. David Poole 20 Reputation points
    2025-10-03T08:51:18.1466667+00:00

    The error 0x80073701 has also appeared after a failed KB5065429 update.

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  3. David Poole 20 Reputation points
    2025-10-03T09:56:09.1866667+00:00

    Win 10 22H2 O.S. build 19045.5555

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  4. David Poole 20 Reputation points
    2025-10-04T06:58:55.77+00:00

    Hello Ramesh,

    Sorry, as the time of my last message, I had not done a repair Install. I now have done a Repair Install and the version number is now 19045.3803.

    Thanks.

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