Azure for Students - Eligibility Issue Due to Incorrect Name

hi,

you need to correct the name on your microsoft account. this is the most important step. go to the microsoft account summary page https://account.microsoft.com/profile. sign in with the account where you entered the wrong name. then, go to 'your info' and edit your name to match exactly what your university has on file for you. once you save the changes, wait a little while for the system to update.

after you have fixed the name, try the azure for students sign up process again. use the same link https://azure.microsoft.com/en-us/free/students/ and log in with the same microsoft account that now has the correct name. sometimes, simply correcting the information and trying again is enough to get through the verification.

if you still get the 'not eligible' error, then you are right, the student email might be locked to the first attempt. in that case, you need to contact azure support directly. they are the only ones who can unlink your student email from that initial failed verification attempt.

go to the azure support page https://aka.ms/azsupt. since you cannot sign in to azure, look for an option that says 'i cannot sign in' or 'having issues with your account'. this will let you create a support ticket without needing an active azure subscription. explain your situation clearly. tell them you need to unlink your student email address '******@lpu.in' from your microsoft account so you can reapply for the azure for students offer with the correct name.

this kind of strict identity verification is common for all student offers, not just microsoft's. it is meant to prevent abuse, but it definitely causes headaches for honest mistakes.

so, to recap. first, fix your name on your microsoft account profile. then, try the sign up again. if it still fails, contact support to have them unlink your student email.

good luck and rgds,

Alex