Hi, good day!
When was the last time it worked properly?
Have you made any changes to your computer recently?
Please let me know if you have tried the methods below.
- Restart Windows Explorer
Press Ctrl + Shift + Esc to open Task Manager.
Select the Processes tab.
Scroll down and look for Windows Explorer
Right click then select Restart.
- Please try to run SFC and DISM to check for any system errors and corrupted files.
https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker
After that, restart your computer
- Repair all Windows apps via PowerShell
Press Ctrl+Shift+Esc to open Task Manager then click File
Select "Run new task" then type: powershell
Make sure to put a check mark on the "Create this task with administrative privileges" box
Copy and paste the command below one at a time then press Enter. Please ignore the red errors and let the process complete.
Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_. InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}
Restart your computer
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed.