That's it. Now, please run this command:
reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion" /v "WinREVersion" /d "10.0.19041.6094" /f
Restart Windows and check for updates. Hopefully the July 2025 WinRE update shouldn't appear.
Can’t install updates KB5063523 & KB5042320 after manually enabling WinRE
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JoMcKen-9333
80
Reputation points
A few weeks ago I was forced to reimage my system drive using Acronis True Image, which fixed the issues I was having. However, the reimaging process somehow disabled my system’s Windows Recovery Environment. A few days ago, I looked up how to manually re-enable WinRE and, after some troubleshooting (I got the “image was not found” error, so I had to extract the Winre.wim image file from my Win10 v22H2 ISO and save it to Windows\System32\Recovery before “reagentc /enable” finally worked), I finally got WinRE working again.
Since then, Windows Update has been showing me two available updates, KB5063523 and KB5042320, both of which are apparently WinRE updates. However, whenever I try to install either update, I get an “internal error” message, and nothing installs.
I’ve tried deleting the SoftwareDistribution and catroot2 folders, which didn’t help.
To save some time, here’s the info that was requested of someone else with a similar problem in another thread:
Disk Management screenshot:
Command Prompt WinRE & Windows version info:
And finally, a ZIP of my C:\Windows\Logs\WinREAgent folder (original post suggests OneDrive or GoFile.io, neither of which I use, so I hope Dropbox is okay):
Please let me know if any further info is needed.
Windows for home | Windows 10 | Windows update
Answer accepted by question author
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Ramesh Srinivasan
90,210
Reputation points
Independent Advisor
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JoMcKen-9333 80 Reputation points
2025-08-27T12:33:44.6033333+00:00 At last! Indeed, the two WinRE updates are finally gone. Thanks so much for all the help!
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Ramesh 183.6K Reputation points Volunteer Moderator2025-08-27T12:42:47.05+00:00 You're welcome, Joé. Glad it's resolved.
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19 additional answers
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Ramesh Srinivasan 90,210 Reputation points Independent Advisor
2025-08-27T09:47:52.88+00:00 Please run the following commands:
Dism /Add-Package /Image:C:\mount\winre /PackagePath:"c:\winre\KB5062691.cab" Dism /image:C:\mount\winre /cleanup-image /StartComponentCleanup /ResetBasePost the output.
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JoMcKen-9333 80 Reputation points
2025-08-27T09:51:22.5633333+00:00 Microsoft Windows [Version 10.0.19045.6216] (c) Microsoft Corporation. All rights reserved. C:\Windows\system32>Dism /Add-Package /Image:C:\mount\winre /PackagePath:"c:\winre\KB5062691.cab" Deployment Image Servicing and Management tool Version: 10.0.19041.3636 Image Version: 10.0.19041.3562 Processing 1 of 1 - Adding package Package_for_SafeOSDU~31bf3856ad364e35~amd64~~19041.6094.1.5 [==========================100.0%==========================] The operation completed successfully. C:\Windows\system32>Dism /image:C:\mount\winre /cleanup-image /StartComponentCleanup /ResetBase Deployment Image Servicing and Management tool Version: 10.0.19041.3636 Image Version: 10.0.19041.6094 [==========================100.0%==========================] The operation completed successfully. C:\Windows\system32>
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Ramesh Srinivasan 90,210 Reputation points Independent Advisor
2025-08-27T09:17:24.5766667+00:00 Hi Joé,
Ok. Looking forward to assisting you.
Regards,
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JoMcKen-9333 80 Reputation points
2025-08-27T09:44:01.99+00:00 Heya Ramesh, finally found the time to try it out. Here’s the output from the latest instructions (after deleting C:$WinREAgent):
Microsoft Windows [Version 10.0.19045.6216] (c) Microsoft Corporation. All rights reserved. C:\Windows\system32>md c:\mount\winre C:\Windows\system32>Dism /Mount-Wim /WimFile:C:\winre\winre.wim /index:1 /MountDir:C:\mount\winre Deployment Image Servicing and Management tool Version: 10.0.19041.3636 Mounting image [==========================100.0%==========================] The operation completed successfully. C:\Windows\system32>
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Ramesh Srinivasan 90,210 Reputation points Independent Advisor
2025-08-26T22:03:12.5333333+00:00 Hi Joé,
Option 2 won't modify your Windows installation or settings in any way. It only affects the WinRE image.
Please delete or rename the
C:\$WinREAgentfolder. If required, run those unmount commands you ran earlier.Download the following cab file.
windows10.0-kb5062691-x64_02ecb663f53e859b604efdb29c7b98232bfa025e.cab
Save it to a folder in the C drive -- e.g.,
C:\WinRERename the CAB file to a shorter name, say
KB5062691.cabMove the freshly extracted Winre.wim to
C:\WinRE.From **admin **Command Prompt, run:
md c:\mount\winre Dism /Mount-Wim /WimFile:C:\winre\winre.wim /index:1 /MountDir:C:\mount\winrePost the output.
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JoMcKen-9333 80 Reputation points
2025-08-26T22:17:40.8333333+00:00 Thanks for the instructions. I’ll have time to try it out later this evening. For now, a quick question: You say to rename the CAB file to something like
KB5062691.cab, and the very next step is “Move the freshly extracted Winre.wim …”. Does the Winre.wim image need to be extracted from the CAB file? Is this done with 7-Zip as before? (I’ve never worked with CAB files before, so apologies for the newbish questions.) -
Ramesh Srinivasan 90,210 Reputation points Independent Advisor
2025-08-26T22:20:18.7533333+00:00 It's the same
Winre.wimyou extracted earlier, using 7-Zip.The CAB file need not be extracted manually. The DISM commands which I'm yet to post will do that automatically.
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JoMcKen-9333 80 Reputation points
2025-08-26T22:22:22.8966667+00:00 Ah, understood, thank you. Will message back once I’ve done the above.
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Ramesh Srinivasan 90,210 Reputation points Independent Advisor
2025-08-27T03:09:33.6633333+00:00 Ok. Looking forward to assisting you.
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Ramesh Srinivasan 90,210 Reputation points Independent Advisor
2025-08-26T21:19:31.16+00:00 I have no idea how to manually apply a WinRE update, so hopefully you can walk me through it?
Hi Joé,
There are two options.
Option 1
Repair install Windows 10 using the Media Creation Tool. It installs the updates during the setup.
The repair installation instructions are below. Before that, i suggest deleting the D drive (your custom partition)
- Download Windows 10 Media Creation Tool (MCT) from this link:
https://go.microsoft.com/fwlink/?LinkId=2265055
- Run MCT and accept the license agreement.
- Click "Upgrade this PC now". This starts the repair installation.
Your apps, settings, and files will be kept by default during a repair install/in-place upgrade.
Option 2
Install the Safe OS Dynamic Update (KB5062691) by mounting Winre.wim
KB5063523: Windows Recovery Environment update for Windows 10, version 21H2 and 22H2: July 8, 2025 - Microsoft Support:
If you wish to install this manually, let me know so that I can post the step by step instructions.
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JoMcKen-9333 80 Reputation points
2025-08-26T21:37:12.7966667+00:00 Thanks for the info.
In all honesty, Option 1 is not an option for me; for various reasons, reconfiguring my system after a reset/refresh/repair install takes a long time, during which I can’t do any other work, and I just can’t be bothered to do all that over a missing WinRE update (especially since I may well be switching to Win11 in a few months’ time anyway, which would make this all moot).
Regarding Option 2, the Safe OS Dynamic Update method: Does this involve refreshing/resetting/modifying the Windows installation in any way (apps, settings, etc.)? Or does it only affect the recovery partition/WinRE itself?
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