How to request a refund from purchasing MSFT Office Home 2024 DIG?

Evangeline Melton 20 Reputation points
2025-08-25T15:54:56.92+00:00

Hello: I purchased the MSFT Office Home 2024 DIG for my new Laptop. I did not need it.

I'm requesting a refund, please.

Windows for home | Other | Apps
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Answer accepted by question author
Darhyl Amizola 50,165 Reputation points Independent Advisor
2025-08-25T18:18:40.1566667+00:00

Hey there! Nice to meet you!

To request a refund, you will need to reach out to Microsoft Support:

https://support.microsoft.com/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding

Type "Request a Refund" > Click "Get Help" > Scroll down and select the option "Sign in to contact Support" > Microsoft 365 and Office > Billing and Payment Updates > Confirm > then select "Chat with a support agent in your web browser"

Phone Support: https://support.microsoft.com/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl

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