Intel - Extension - 2.1.10103.24

Mark Sklenarik 60

Windows 11 pro 24h2 update has installed Intel - Extension - 2.1.10103.24 multiple times over the pass two weeks, each time it stated that it was successfully installed. Why is repeating request to install multiple time? This as been occurring since August 24, Windows update package

Quality Updates:

2025-08 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5063878) (26100.4946)

Successfully installed on ‎8/‎13/‎2025

Driver Update:

Intel - Extension - 2.1.10103.24

Successfully installed on ‎8/‎24/‎2025

Any suggested on how to troubleshoot this?

Simon Hall 15 Reputation points

2025-12-10T19:44:11.1033333+00:00

I think the Intel Extension update is faulty; it doesn't install correctly so it keeps appearing in Windows Update.
I've had this for several months on a Dell Precision laptop and my 'fix' has been to pause updates for a week at a time. When the pause runs out, I apply any other updates (the Intel update still fails) then pause it for another week to get rid of the system tray icon.
I have no faith that Intel or Microsoft will do anything to fix this.

6 answers

Estrella721 46,525 Reputation points Independent Advisor

2025-08-24T23:53:39.7766667+00:00

Hi, thank you for reaching out. I’m happy to help.

The repeated "Intel - Extension" installation may be caused by Windows Update not recognizing the driver correctly or a bug. If you are not encountering issues with your computer, you can hide this update using the Show or Hide tool so Windows will not try to reinstall it again.

Download and install the tool here: http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab then run the troubleshooter. Choose to hide the driver update so Windows will not install it again.

Click next > Hide updates > Choose the update you want to hide then hit next .
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2 people found this answer helpful.
Kevin McKean 0 Reputation points

2025-08-27T14:56:09.1733333+00:00

Big thanks to Estrella721 for a helpful answer!

Comment: I'm having exactly the same problem -- multiple installs of this Intel utility -- on a relatively new (6 months?) Lenovo Thinkpad P1. Wondering if this is strictly a Lenovo problem or if it's common on Windows 11 machines? If widespread, it's really an Intel or Windows problem, and should be fixed, not just hidden.

Kevin

Simon Hall 15 Reputation points

2025-11-02T19:42:58.2133333+00:00

@Estrella721 Thanks for the link. This update isn't listed in the tool. I've paused updates for a week. Hopefully by then Microsoft/Dell/Intel will have resolved this.

Johan Kempe 0 Reputation points

2025-11-04T10:02:02.5733333+00:00

Have this been fixed?
I got it now and the only thing that helps is pause updates.

This is on a Latitude 5350

W C 5 Reputation points

2025-11-10T03:18:44.3133333+00:00

The troubleshooter, which is soon to be retired, does not show the "Intel - Extension - 2.1.10105.19" update that I've applied (and had to reboot for) at least 4 times.
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Intel - Extension - 2.1.10103.24

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