Intel - Extension - 2.1.10103.24

This problem is still very much UN-fixed. I'm using a new (like 6 months old) Lenovo Thinkpad with generous memory and processing power and a fully updated operating system, yet the same Intel Extension above appears every time I use the built-in Windows "Check for updates." Note that the problem did seem to be resolved briefly after updating a few drivers with the Lenovo app a couple of weeks ago. But after a few days' absence, the Intel extension started appearing again on every Windows update check. We have, perhaps, finally encountered the UPDATE THAT WOULDN'T DIE. Thanks Intel (or Microsoft or whoever is responsible)!

@Giannis Papatheodorou How did that work? I tried that and it did nothing for me. The problem is that Windows Update never clears the update, because it does not see the latest installed version, which I have the OEM driver package from Dell, which is just an updated version from 3620 (5/15/2025 to version 3621 (7/31/2025) and it cannot update the driver or just will not. I will be calling Dell Support soon as time allows as I am so slammed right now, but I will call Dell and report back to everyone.

@dcgtechnologies Before doing the pause the resume for updates i did these steps :

net stop wuauserv 
net stop bits 
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old 
ren C:\Windows\System32\catroot2 catroot2.old

After those i did a reboot. Because it still wasn't fixed i did those :

net stop wuauserv
net stop cryptsvc
net stop bits
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptsvc
net start bits

Rebbot again, and yeah still nothing worked so i did these :

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
shutdown /r /t 0 #forced reboot without update

And after the reboot, the update was STILL there. So I pressed pause updates. and then resumed again and for some reason the update was "Completed". Hope this helps :')

@Mateusz Brząkała I have the same issue and my 3591 is only four months old. I have been dealing with issue for a long time. I will let you know what Dell says.

Same config and problem here.

@Mark Sklenarik That is awesome for you, but did nothing for me. I ran the latest driver from Dell and as stated above the driver version does not change at all. It still states it is 2.2.10205.3620. So no bueno for me.

hi mark can you please tell how did you run the lenovo drivers software update it is very important for me especially if you have lenovo loq

This was fixed for me (Latitude 5350) when I installed this before Windows Update found the missing update and started to install it for the 100th time.

https://www.dell.com/support/home/fi-fi/drivers/driversdetails?driverid=kn3kr&oscode=w2021&productcode=latitude-13-5350-2-in-1-laptop

@John Kempe I downloaded the one for the Precision 3591 and it seems to be just an updated version of the 2.2.10205.3620 driver. The driver stays the same in Device Manager and says it is 5/15/2025. It seems to be the same version, but the driver package seems to be different, but who knows. What did yours do? Did it actually show up with the proper version on yours? Thank you.

I'm having the same issue on a client computer. I restarted Windows update service and ran sfc/dism... waiting to see if that works but from the looks of it, it may just be a bug as this is on an HP and all other threads have been Dell/Lenovo