unable to install KB5063523 and Kb5042320 Windows 10 updates

Joe Fis 0 Reputation points
2025-08-17T15:19:48.57+00:00

unable to install KB5063523 and Kb5042320 Windows 10 updates keep getting error/try again

"Mod moved from Community Center"

Windows for home | Windows 10 | Install and upgrade

1 answer

Sort by: Most helpful
  1. Ramesh 183.7K Reputation points Volunteer Moderator
    2025-08-17T16:24:50.73+00:00

    Hi Joe,

    They're WinRE security updates. Please do the following:


    Open Disk Management and maximize it. Adjust the column widths in the top pane to make all the entries visible. Post a screenshot.


    Open admin Command Prompt and run these commands:

    reagentc /info
    
    dir c:\windows\system32\recovery /a
    
    VER
    

    Post the output of those three commands


    Copy the following folder to your desktop. Zip the folder and share it on OneDrive or GoFile.io.

    C:\Windows\Logs\WinREAgent


    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.