A family of Microsoft word processing software products for creating web, email, and print documents.
Unfortunately neither of these seem to be the right solution. Moving text up or down on the page seems to change that line on the page from the default text size to the size of the text being moved. Also moving the cursor from text on one line to another line without text also then changes the text size to the size of the text that the cursor was most recently near.
Generally, when the font changes unexpectedly, the reason is that the text contains local style overrides (= direct formatting). Could you share a sample document which illustrates this (remove any sensitive info from the sample)? That way, we could have a closer look.