Unable to Register for AZ-900 Exam – Unexpected Error

Rudraksh Kanungo 45 Reputation points
2025-08-05T14:08:47.64+00:00

Dear Support Team,

I am trying to register for the AZ-900: Microsoft Azure Fundamentals exam, but I am encountering the following error:

"Unexpected error. We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."

I have tried multiple times, but the issue persists. I would appreciate your assistance in resolving this as soon as possible.

Thank you for your support.

Best regards, Rudraksh Kanungo

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Answer accepted by question author
TP 165.1K Reputation points Volunteer Moderator
2025-08-05T14:24:40.1266667+00:00

Hi Rudraksh,

Please use link below to create Certification support request so that someone can fix the issue:

https://aka.ms/credentialssupport

Creating support request screen should appear similar to below. You may need to select different options depending on your needs:

enter image description here

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP

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