Undeliverable emails from ******@outlook.com

Question

Undeliverable emails from ******@outlook.com

Dorothy Paterson 20

I have recently been receiving lots of emails from ******@outlook.com stating..

Delivery has failed to these recipients or groups:

******@hotmail.com (******@hotmail.com) The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.

I have not idea who this email belongs to and I certainly don't recognise it. How can I stop this happening? Thanks for any help.

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Answer 1

Hi there,

I’m Cherrelyn, and I’m here to help.

If you're receiving undeliverable message notices for emails you didn’t send, it's possible that your email address was spoofed or used by a spammer to send messages. These bounced replies are called backscatter. While it doesn’t necessarily mean your account was hacked.

Please try these suggestion:

Change your password as a precaution.
Check your Sent Items for any suspicious activity.
Review your account’s activity history for unknown sign-ins.
Set up two-step verification if you haven't already.

Unfortunately, you can't fully stop bounce messages, but these steps will help protect your account and ensure it's not being misused.

I hope this will help and if you have any question please don't hesitate to reply to this thread.

Warm regards,

Cherrelyn