My Powerpoint is missing

Hi

We haven't heard from you in 72 hours, so we will be considering your issue resolved. If you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards,

Chan G

Microsoft Community Moderator

Hi Emir,

Thank you for your response.

Try to look for it on the Recycle bin on your computer or on the recycle bin on your OneDrive account.

Try also to check if your have multiple Microsoft accounts signed in.

Chan G

Microsoft Community Moderator

Hi Emir,

Thank you for using Microsoft products and making community posts.

I understands the importance of resolving this issue, Don’t worry I will be helping you with this following steps.

losing a PowerPoint presentation can be stressful! Let’s try to track it down:

1. Check Recent Documents:
   • Open PowerPoint and go to File > Open > Recent.
   • See if your missing file is listed there.
2. Search Your Computer:
   • Use the search bar (Windows Search or macOS Spotlight) to look for keywords from your file name or even "PowerPoint" if you're unsure of the name.
   • Look in your Downloads, Documents, or Desktop folders.
3. Look for Autosaved Versions:
   • PowerPoint often autosaves files. Check for an autosaved version by opening PowerPoint, navigating to File > Info > Manage Document > Recover Unsaved Presentations.
4. Check OneDrive or Cloud Storage:
   • If you use OneDrive or another cloud service, log in and check if the file is stored there. Many Microsoft 365 setups automatically save files to OneDrive.
5. Email Attachments:
   • If you ever emailed the presentation, check your Sent folder to see if it's attached.
6. Check on your OneDrive: possible the files has been sync into your OneDrive account.

• Sign in to the https://onedrive.live.com and check on the recent files
• check on the recycle bin and other folders
• try searching using the name of the file

If none of these work, let me know, and we can try some more advanced recovery steps together!

Chan G

Microsoft Community Moderator

it did not work

Hi Emir,

Thank you for using Microsoft products and making community posts.

I understands the importance of resolving this issue, Don’t worry I will be helping you with this following steps.

losing a PowerPoint presentation can be stressful! Let’s try to track it down:

1. Check Recent Documents:
   • Open PowerPoint and go to File > Open > Recent.
   • See if your missing file is listed there.
2. Search Your Computer:
   • Use the search bar (Windows Search or macOS Spotlight) to look for keywords from your file name or even "PowerPoint" if you're unsure of the name.
   • Look in your Downloads, Documents, or Desktop folders.
3. Look for Autosaved Versions:
   • PowerPoint often autosaves files. Check for an autosaved version by opening PowerPoint, navigating to File > Info > Manage Document > Recover Unsaved Presentations.
4. Check OneDrive or Cloud Storage:
   • If you use OneDrive or another cloud service, log in and check if the file is stored there. Many Microsoft 365 setups automatically save files to OneDrive.
5. Email Attachments:
   • If you ever emailed the presentation, check your Sent folder to see if it's attached.
6. Check on your OneDrive: possible the files has been sync into your OneDrive account.

• Sign in to the https://onedrive.live.com and check on the recent files
• check on the recycle bin and other folders
• try searching using the name of the file

If none of these work, let me know, and we can try some more advanced recovery steps together!

Chan G

Microsoft Community Moderator