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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
when i try to log in to any microsoft product on my pc i get this.
Correlation Id: e570e123-9fba-490d-ab83-477e83ed37a1 Timestamp: 2024-09-19T04:17:42.000Z DPTI: ecda807399621841594d7a09e7310fd49eb348938e6ca0fcc051251a92eb070d Error Tag: 7q6ca Error Code: 2147483661
i then have to use task manager to close it since it just keeps popping back up.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
When i log in on web its perfectly fine, yes occurs when logging into office software
Dear Spencer John,
Welcome to the Microsoft Community.
I understand that you encounter the following error message when opening any Microsoft product. I apologize for the unpleasant experience this has caused you.
Since you've chosen the Outlook section, I will need to ask you a few more questions to better seek a solution to your issue.
Is the error occurring when you try to log in to activate your Office software?
Are you able to log into your account normally on the Outlook web version?
I look forward to your answer. Please note that the information requested above is necessary for further analysis and resolution of your situation.
Thank you very much for your patience and cooperation.
Thank you for taking the time. Have a nice day.
Best regards
Yolanda - MSFT | Microsoft Community Support Specialist