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when i try to log in to any microsoft product on my pc i get this.
Correlation Id: e570e123-9fba-490d-ab83-477e83ed37a1 Timestamp: 2024-09-19T04:17:42.000Z DPTI: ecda807399621841594d7a09e7310fd49eb348938e6ca0fcc051251a92eb070d Error Tag: 7q6ca Error Code: 2147483661
i then have to use task manager to close it since it just keeps popping back up.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
hi eddy, i tried all 5(idk how to do 6th) and the only one that worked was using my cellular data as a hotspot. My error code is here.
Hi! Spencer John,
Thank you for your reply! Please press Win+E to open Explorer, type in the address bar "C:\WINDOWS\system32\drivers\etc" then cut and paste the hosts file to the desktop, then restart your computer to see if the problem still exists.
Best Regards Eddy | Microsoft Community Support Specialist
This did not fix the issue
I also have the same problem. But all it said was "Something went Wrong" and then i was not able to log into my account anymore. I didn't get any kind of mail aswell and the support section was not helpful too. After a few days when I tried logging into that account, I was redirected to the signup page to create a new account. When I tried to make an account with the same mail, it worked but everything from the old account was lost and all the Xbox , minecraft achievements aswell. I am in desperate need of help right now and it was a big loss.
I resolved mine by running System repair.
I noticed the error only happen on my desktop computer and not my laptop. After a troubleshoot session with Microsoft Tech Support they guided me to the right direction. I was planning to reinstall the whole thing, but before that I tried to do System repair and it resolved my issue. My computer is a Dell and I ran Dell SupportAssist > System Repair.