Run-time error '53', File not found

Anonymous
2024-11-06T15:27:33+00:00

This shows up when opening Word on my

According to another discussion here i have to delete the PDFMaker

/Library/Application Support/Adobe/ MACPDFM/MacPDFM.framework/Versions/A/MacPDFM.

  1. Go one folder level up and click on the PowerPoint folder (Group Containers > UBF8346G9.Office > User Content > Startup >

PowerPoint)

  1. Drag the file SaveAsAdobePDF.ppam to the Trash

the problem is the SaveAsAdobePDF.ppam doesnt show up

Microsoft 365 and Office | Word | For home | MacOS

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John Korchok 236.6K Reputation points Volunteer Moderator
2024-11-06T21:46:32+00:00

Adobe has recently moved the location of the .ppam file. Follow the same steps to open you user Library folder, but then try looking in ~/Library/Application Support/Microsoft/Office365/User Content/Startup/PowerPoint

If that doesn't work, please post your question in the Acrobat User Community, as the problem is caused by the Acrobat installer, not Office.

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  1. Jim G 134.1K Reputation points MVP
    2024-11-06T19:24:14+00:00

    The best way to take care of Error 53 from  Adobe is to remove some hidden files. 

    **Delete "linkCreation.dotm"**from this folder:
     ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word/

    Delete“SaveAsAdobePDF.ppam” from this folder:
     ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/PowerPoint

    Delete “SaveAsAdobePDF.xlam.” from this folder:
     ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Excel/

    To get to these hidden files, in Finder press Shift+Command+L to take you to the library folder, then drill into the folders as shown above. Except in Sonoma use Finder’s Go menu and then choose Go to Folder then enter**~/Library**and press return to get to the hidden library folder.

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