When I copy and paste or cut and paste text from Word to PowerPoint, I get an error message that says "We're sorry. Something went wrong that might make PowerPoint unstable. Please save your presentations and restart PowerPoint." It is Microsoft 365 and PowerPoint version 2411 (Build 18227.20046 Click-to-Run) It is only text from Word. Text from other sources work fine. It is only text. Images can be copied and pasted with no problem. It is text of all sizes, including just one word from a brand-new doc. I've tried: Restarting PowerPoint Restarting Word Restarting the computer Restarting PowerPoint in Safe Mode I've tried text from different Word documents, including new docs I've just created for this purpose I've tried text with just one word, and text with a lot of words I've tried adding a new user and doing it from that user's account (same computer though)

To get an update in Word for Windows, please choose File>Account>Update Options>Update Now .

Sorry for late responding. I went to "Account" in Word, then to "Update Options," and initiated an update. However, I know that the update is apparently being rolled out gradually. A friend who also has the same problem hasn't received it yet. After updating the ne Version/Build is:

Can others confirm that copying from Word to PowerPoint works again after the update?

Pasting from Word to PowerPoint is causing an error message

Anonymous

When I copy and paste or cut and paste text from Word to PowerPoint, I get an error message that says "We're sorry. Something went wrong that might make PowerPoint unstable. Please save your presentations and restart PowerPoint."

It is Microsoft 365 and PowerPoint version 2411 (Build 18227.20046 Click-to-Run)
It is only text from Word. Text from other sources work fine.
It is only text. Images can be copied and pasted with no problem.
It is text of all sizes, including just one word from a brand-new doc.

I've tried:

Restarting PowerPoint
Restarting Word
Restarting the computer
Restarting PowerPoint in Safe Mode
I've tried text from different Word documents, including new docs I've just created for this purpose
I've tried text with just one word, and text with a lot of words
I've tried adding a new user and doing it from that user's account (same computer though)

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24 answers

John Korchok 236.4K Reputation points Volunteer Moderator

2025-05-03T19:35:34+00:00

To get an update in Word for Windows, please choose File>Account>Update Options>Update Now.
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Anonymous

2025-05-04T16:11:40+00:00

Thanks!
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Anonymous

2025-05-04T16:21:13+00:00

Sorry for late responding.

I went to "Account" in Word, then to "Update Options," and initiated an update. However, I know that the update is apparently being rolled out gradually. A friend who also has the same problem hasn't received it yet.

After updating the ne Version/Build is:
Was this answer helpful?

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Anonymous

2025-05-04T16:24:15+00:00

Can others confirm that copying from Word to PowerPoint works again after the update?
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