Why doesn't removing a student in Teams remove them from Class notebook?

Question

Why doesn't removing a student in Teams remove them from Class notebook?

Anonymous

The support documents say that if the notebook was created in Teams then the student must be removed from the Teams class first. I have done this over 24 hours ago and the Notebook still shows the deleted student.

Following the add / remove student link takes me to a new page asking which class notebook would I like to add or remove students from, but none of my classes appear.

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3 answers

Answer 1

Dear Jonathan,

Good day!!

Apologies for the inconvenience caused and please don’t worry, let’s work together on your concern and move towards a resolution path.

I understand your concern and to my knowledge, I would like to convey that removing the student from the Class Team will remove the student to access the Class Notebook but to remove the Student Notebook section from the Class Notebook, we need to delete the Student Notebook section folder in the SharePoint Online associated with the Class Team.

I request you follow the steps in recorded video (**recorded video is uploaded to my personal OneDrive and shared it to you via private message)**in your SharePoint Online site associated with the Class Team to deleted the Student Notebook section from the Class Notebook of the Class Team.

Here is the link to access the private message:

If there is any misunderstanding or confusion, we apologize and request you to share the more detailed information with some screenshots which will help us to better understand and guide you further.

Appreciate your patience and understanding. Have a great day!!

Best Regards,

Sophia

Answer 2

Anonymous

Thank you Sophia for the quick reply. Your video solved the problem.

Best regards,

Jonathan

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Answer 3

Dear Jonathan,

Thanks for understanding and if you feel my reply helped to explain your situation, please click on the helpful button (Yes or No) in the reply. This way, you bring the answer to forefront of your thread, providing better visibility and aiding other users in finding valuable guidance.

In the future, if you have any further concerns related to Office 365, please feel free to post a new thread in this community and we will try our best to assist you.

Have a good day!!

Best Regards,

Sophia