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I just started to use the To Do desktop app. When I access a flagged email from the To Do app I'm giving the opportunity to "Open in Outlook". When I click on that, the email is opened in Outlook for Web; however, I want it to open in Outlook Desktop. I think I have every default mail setting set to open in "New Outlook" but this is still happening.
A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This isn't resolved for me yet. I wound up switching back to the old desktop version of Outlook and using the built in To Do app from there rather than the stand alone To Do app. With the built in app, from old desktop version, the link does open in the desktop outlook.
has this issue been resolved yet? I'm running into the same thing
Hi! hockeycfo,
Welcome to the Microsoft Community! I realize that you've encountered a problem with clicking on “Open in Outlook will open Outlook for Web” in To Do. and I understand how you feel. After our testing, we found the same situation as you and we understand very well how you feel.
Thank you for your careful observation and suggestions, your ideas and suggestions are vital to improving Microsoft products, but this forum is primarily a technical communication platform, the Microsoft development team will not be concerned with this forum. If you have any ideas or suggestions for Microsoft Office applications you can use the dedicated feedback platform Ideas · Community (microsoft.com) (English platform), where a dedicated developer will follow and comment on your feedback. After sending your feedback, you can share the feedback link in this forum so that other users with similar problems, including me, can vote for your feedback, and the more votes the easier it is to get the attention of the development team. The more votes you get, the more likely you are to get attention from the development team.Or you can send your ideas and suggestions directly from within the Microsoft Word application so that the Office team will be able to get feedback directly from users and refine them. Open the Word application and click File - Feedback - I have a suggestion or click Help - Feedback - Make a Suggestion/Report a Problem in the function bar.Thank you for your understanding and support, Microsoft attaches great importance to the user's feedback, if you have any future ideas and suggestions you can through the above feedback channels for feedback. Best Regards Eddy | Microsoft Community Support Specialist