A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Dear Mel EQ ,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
Your image doesn't seem to upload successfully, anyway, I tested according to your description and I don't seem to encounter the situation you described in my tests.
Please check whether your Office applications have been up to date with the latest version. You can reference this article:Update Office for Mac automatically - Office Support (microsoft.com).
If the problem persists, please try running Office by starting up your Mac in safe mode to see the result. This can help us check whether issues you are experiencing are caused by software that loads as your Mac starts up.
Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
Another suggestion is to remove the Office folders to desktop:
- Completely quit all Office apps
- In Finder, press COMMAND +Shift+g.
- Enter ~/Library and click Go.
- Go to Containers folder, find the folder called Microsoft.PowerPoint
- Move this folder to your desktop by cut & paste.
- Relaunch Word for Mac application and see the results.
Trying the above steps can greatly help us reduce this phenomenon, thank you for understanding that sometimes the initial suggestion may not help you immediately, if you still experience this situation, please inform us of the following information:
- The version information of PowerPoint you are using.
- Does this behavior occur in all slides? If you create a new presentation, will I still experience this behavior?
Sincerely,
Tin | Microsoft Community Moderator