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It appears that the nameservers for remotewebaccess.com have changed in the past 24 hours which has broken VPN/AnyWhere access for any Essentials servers utilising xxx.remotewebaccess.com domains. This needs to be fixed ASAP!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 28.000000000000004%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Same in UK. Apparently nameservers have been changed for the remotewebaccess.com domains which has caused havoc worldwide and is being very slow to resolve
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 17%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Is there any news about this problem? We are with the same problem...
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 8%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
This is a problem that needs to be fixed urgently.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 7.000000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZN%3C/text%3E%3C/svg%3E)
That is my problem too. Could anybody news from the situation?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 57.99999999999999%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
In these times we need remote work. Please fix it as soon as possible.
Unfortunately it looks like Microsoft may have lost control of the remotewebaccess.com domain. The registrar and nameservers have changed.
As per above, looks like Microsoft may have lost control of the domain. Only workaround right now is to update client/user hosts files with the pointer to whatever your xxx.remotewebaccess.com IP was.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 26%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
If Microsoft lost control of the domain, would that be why I can’t sign in to renew a revoked certificate?
My server’s certificate got revoked, google chrome warns that a hacker may be trying to steal info (odd error), and I can’t use the wizard to sign in to renew. It says try again in a few minutes.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 13%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
I have tweeted this issue to Microsoft twice. No response. I can't find a contact anywhere. This is ridiculous...
This is the correct workaround for me. Simply using the IP address resulted in a certificate revoked error.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 8%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Same here. Using the IP does let me sign into the remote front end where I can see folder and files. I can not RD to any of the machines. I get a remote gateway error. Also tried my VPN login using the IP number. Could not connect.
Is it possible that the registrar was changed for remotewebaccess.com, but Microsoft did not setup the DNS records straight away - meaning that the default dns for the host was used - until they corrected it?
Perhaps they'll explain what happened, and why we were not given notice of it so that we could have alerted clients of the impending downtime :)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 26%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
DNS resolution issue fixed. However if you try to run the anywhere access wizard to adjust your settings. Or run it from scratch. The wizard will fail with error "an error occurred while setting up your domain name".
I am still seeing the "An error occurred while setting up your domain name". My existing one works but it doesn't seem like I can't modify this in the future. Looking at the Dashboard.log in C:\ProgramData\Microsoft\Windows Server\Logs I see the following:
GitmeInfrastructure: GetReferralServiceBaseUri: read referral Service Uri from registry:
GitmeInfrastructure: Failed to download global valid TLDs from the online service: System.Net.WebException: The remote name could not be resolved: 'www.microsoft-sbs-domains.com'
So it looks like the issue is the no longer existant URL www.microsoft-sbs-domains.com . This worked back in March of this year (2020) so I wonder if this went down too back in July but was never corrected.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 50%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Could this be the first steps in removing Remote Webaccess, it was left out of 2019 and this not was on a twitter chain?
Works for me too.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 43%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
yes the domain-activate-process at the server works again now.
But all my clients has a problem. VPN connected, but the server-connector gets no connection:-(
