Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Still waiting for the fix, but Outlook (classic) works as expected.
Attachments in Shared Mailboxes won't open, preview or save.
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Anonymous
Hello,
Across our company, people using the New Outlook for Windows are suffering the same issue with attachments not opening, previewing or allowing us to save, specifically .pdf file formats.
I've tried running an online Office 365 repair tool, I've also changed the default program for .pdfs from Adobe Reader to Edge on a hunch it was an issue with that. We're up to date on all Windows updates, and switching back to the Old Outlook works as normal.
The same issue occurs when trying to view the file with Outlook Online too.
Is there reported problems with this or a fix I can test/apply to a group please?
Outlook | Windows | New Outlook for Windows | For home
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23 answers
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Anonymous
2025-02-28T18:02:48+00:00 -
Anonymous
2025-03-03T06:30:32+00:00 After a little testing today, the effected mailboxes from my original post are starting to open PDF's again.
Could be that we're through this now?
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Anonymous
2025-03-07T18:04:34+00:00