Account locked due to the multiple attempted wrong password.

Anonymous
2025-05-19T02:40:03+00:00

I didn't attach or link any information for recovery my email account and I was try many times with wrong password until it was locked.

But now I can remember my correct password via my note in device and I want to access my email account, and it says "You've used an incorrect account or password too many times. If it's an organization account, it might not be active yet." how should I do in this situation? because I've already fill in the recovery form but the information is not enough to validate.

Outlook | Web | Outlook.com | Email

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-05-19T14:48:39+00:00

    Hello,

    Thank you for interacting with us by posting your issue on this forum.

    It seems like your Outlook account has been locked due to multiple incorrect password attempts. Since you now remember the correct password but are unable to regain access, here’s what you can do:

    Steps to Unlock Your Account:

    1. Outlook temporarily locks accounts for security reasons. Try signing in after 24 hours with your correct password.
    2. Instead of Recovery Form try to reset your password if the issue persists: Reset a forgotten Microsoft account password - Microsoft Support

    Hope following this should help you to resolve your issue. Have a peaceful and productive day!

    Best Regards,

    Stiles_14 | Microsoft Community Moderator

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  2. Reported
    Anonymous
    2025-06-15T08:17:21+00:00

    That's all well and fine but apparently someone is attempting to brute-force my account and i can't ever login. what can I do to avoid being locked all the time ?

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