Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
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My business is suddenly receving error 4usqa and code 3399614475 in Outlook
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Anonymous
We have 16 Users. 2 are fine, and the rest of us are facing issues..
Correlation Id: 285dede2-d1ae-442b-b0af-8362044d3da2
Timestamp: 2025-05-10T10:07:34.000Z
DPTI: ba10df6368708ae39b1c3143da22ead6342369eed203d033ed414121f582d692
Message: Access denied for the resource.
Tag: 4usqa
Code: 3399614475
Outlook | Windows | Classic Outlook for Windows | For home
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24 answers
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Anonymous
2025-05-14T17:09:25+00:00 -
Anonymous
2025-05-14T14:52:39+00:00 No resolution yet. I haven't agreed to upgrade yet. Currently I am accessing my email through the incognito tab. Going to check out my other options before I agree to give them more money as they required me to upgrade before for another reason.
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Anonymous
2025-05-14T14:32:49+00:00 Hi LouV11,
Since this issue is originated from Go Daddy and they have acknowledged about it. Some users has reported it is resolved. May I know any update from your side regarding this issue?
Best regards,
Doris V - MSFT | Microsoft Community Support Specialist
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Anonymous
2025-05-14T14:25:02+00:00 I have Go Daddy and having same error message as of 5/13/25. Feels like a money grab from Go-Daddy to me. Was told M365 Email Plus no longer supports accessing your email from the Outlook Application (can access from phone). In order to access from Outlook Application need to upgrade to M365 Business Professional. However, was told can access through opening an incognito tab on my browser and logging into Office (which did allow me to access my email).
Go Daddy told me the reason has to do with "previous IMAP settings for Outlook on computers are no longer supported due to security and privacy concerns for users, as they have become outdated".