My business is suddenly receving error 4usqa and code 3399614475 in Outlook

Anonymous
2025-05-10T10:24:25+00:00

We have 16 Users. 2 are fine, and the rest of us are facing issues..

Correlation Id: 285dede2-d1ae-442b-b0af-8362044d3da2

Timestamp: 2025-05-10T10:07:34.000Z

DPTI: ba10df6368708ae39b1c3143da22ead6342369eed203d033ed414121f582d692

Message: Access denied for the resource.

Tag: 4usqa

Code: 3399614475

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-05-12T19:37:24+00:00

    Hi,

    I have had the exact same problem for three days. I have just contacted Go Daddy who have said the following.

    we are aware of the issue with Microsoft, and it is not related to GoDaddy. I hope you understand that both our team and the Microsoft team are working to resolve the issue. Please don't worry; as soon as possible, you will be able to access your emails on Outlook. Hope this helps and its up and running soon!

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  2. Anonymous
    2025-05-12T18:12:08+00:00

    Pessoal como sempre a solução está em paginas de terceiros, fiz esse procedimento e resolveu meu problema, por algum motivo a microsoft desativou a entrada pelo API, segam os passos aqui que funciona

    Entidade de serviço do Outlook Exchange Online desabilitada: r/sysadmin

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  3. Anonymous
    2025-05-12T17:31:07+00:00

    It looks like the issue is peculiar to third-party non-Outlook originated email addresses. Only my work email was affected; gmail was not. Below is what GoDaddy through whom I obtained my domain name and email sent to me in a text in troubleshooting:

    "If you were using the Windows mail app or pre-installed Classic Free Outlook for Windows, it no longer supports Professional domain-based email addresses. Microsoft is now requiring a Microsoft 365 desktop Office license to use the new Outlook apps with a Microsoft 365 Work or School account. Currently, if you have a professional email in Classic Outlook sooner or later they'll get affected. Only personal email addresses like Gmail, Yahoo, Hotmail, etc. will continue to work. To learn more, please check the article by Microsoft: https://techcommunity.microsoft.com/t5/outlook-blog/how-licensing-works-for-work-and-school-accounts-in-the-new/ba-p/4047361"

    As a consequence of the above, I had to upgrade my service with GoDaddy as recommended in the quoted language above. Bummer, but it appears to have fixed the issue. Hope that this helps others having the same issue.

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  4. Anonymous
    2025-05-12T17:30:21+00:00

    It looks like the issue is peculiar to third-party non-Outlook originated email addresses. Only my work email was affected; gmail was not. Below is what GoDaddy through whom I obtained my domain name and email sent to me in a text in troubleshooting:

    "If you were using the Windows mail app or pre-installed Classic Free Outlook for Windows, it no longer supports Professional domain-based email addresses. Microsoft is now requiring a Microsoft 365 desktop Office license to use the new Outlook apps with a Microsoft 365 Work or School account. Currently, if you have a professional email in Classic Outlook sooner or later they'll get affected. Only personal email addresses like Gmail, Yahoo, Hotmail, etc. will continue to work. To learn more, please check the article by Microsoft: https://techcommunity.microsoft.com/t5/outlook-blog/how-licensing-works-for-work-and-school-accounts-in-the-new/ba-p/4047361"

    As a consequence of the above, I had to upgrade my service with GoDaddy as recommended in the quoted language above. Bummer, but it appears to have fixed the issue. Hope that this helps others having the same issue.

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  5. Anonymous
    2025-05-12T17:17:17+00:00

    I got also this error message and no solution can be found. I am completely stuck and cannot work as independent contractor without Outlook365. Can anybody tell if if there is a solution. The error fixing program of Office365 did not help at all, not the quick one neither the extensive one by which the entire MSOffice get downloaded and installed.

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