Possible hack in my msn.com email

Anonymous

All email that I receive also show up in my junk as a forwarded message to another email address with a fotanet email. It's being rejected with asp.relay-shared.jellyfishsystems. How do I eliminate this? I sense maybe my email has been hacked (auto forward?), have already changed the passwords. Not sure how to proceed...

It's an msn email.

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Answer accepted by question author

EmilyS726 278.4K Independent Advisor

Hello ,

I fear someone might have set up email forwarding from your account, to forward every single email you received to a different address.

To confirm this, go to https://www.outlook.com and log in, click on the gear icon in the top right to launch the settings.

Then, on the Mail tab, go to Rules. Are there any rules set up here? If yes, delete them all.

Then check the conditional transfer, again, if it's there, delete it.

Then, check Forwarding and IMAP, If any items are present, delete them as well.

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If you can't find anything, go to https://account.live.com > Your info > Sign in Preferences. Make sure to check all the aliases here. If you don't recognize any there, delete it.

Then go to Security > Manage How I sign in, make sure all contact info is yours.

Please make sure you change your password and enable two-step verficiation.

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Answer accepted by question author

EmilyS726 278.4K Independent Advisor

You are welcome. If all is good, feel free to mark the answer for this thread, or let me know if you need anything else from me.

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1 additional answer

Anonymous

2025-06-01T18:42:38+00:00

You were correct. They wrote a rule to forward to 2 different email addresses. Deleted the rules, changed password and set up 2 factor. Thanks for the help!
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