In new Outlook, unable to Drag and drop emails to web browser.

Anonymous
2025-05-14T02:10:31+00:00

Hi,

We use a service in Edge/Chrome which contains client profiles. Using this service involves uploading emails into the service to maintain a record of communication in a single place.

The drag and drop feature works perfectly in old outlook but does not work on new outlook.

The roadmap shows drag-and-drop functionality from New Outlook to the desktop but not directly to the browser.

Is there a plan for implementing this in the future or is the only work around to download the email and then upload?

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2025-05-14T03:12:39+00:00

Dear Kurt Rose, 

Good day!  

I'm Jade and I'm here to answer your query in the Microsoft Community. We apologize for the inconvenience.  

Based on your post regarding "Drag and drop emails to web browser will not work in new Outlook". 

We apologize if we are not able to meet your requirements. 

Please note new Outlook is still in active development, with more features still in the works. To check for upcoming features you can check Microsoft 365 Roadmap | Microsoft 365. 

Also, please follow the below article: Things to look forward to in the new Outlook for Windows. 

According to my research, this feature is not fully supported yet in the new version of Outlook. It is recommended that you continue to keep Outlook updated. If this feature is officially launched later, I will reply to you below. Also, I'd recommend reporting the issue through the Feedback Hub app to notify Microsoft. You can also send suggestions to help us improve your Windows experience.  
https://support.microsoft.com/en-us/windows/sen...   

Thank you for your time and patience, we hope you have a great day!  

Your sincerely,  

Jade - MSFT | Microsoft Community Support Specialist

Was this answer helpful?

1 person found this answer helpful.
0 comments

4 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2025-05-16T23:36:32+00:00

    Dear Kurt Rose,

    Good day. Has your problem been solved?

    Thank you for your patience and understanding during this time. If you think my reply is helpful to you, please remember to mark it as an answer.    

    Because other users will also search information in this community. Your valuable vote will definitely also help other users who have similar queries easily to find the correct channel and useful information more quickly.   

    Greatly Appreciate again for your patience and understanding.  

    Best regards, 

    Jade - MSFT | Microsoft Community Support Specialist

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2025-05-20T07:33:37+00:00

    Hi Jade,

    I am guessing we are still in line for the update and hence the action cannot be performed.

    Thanks for the information.

    Regards,

    Kurt

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-05-21T01:38:06+00:00

    Hi Jade,

    Is there a way of identifying in which version is this is available?

    Regards

    Kurt

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-05-23T00:34:01+00:00

    Hi Kurt,

    I sincerely apologize for the delayed response and appreciate your patience.

    You can uninstall and reinstall the new Outlook and check if it has launched successfully.

    Best regards, 

    Jade - MSFT | Microsoft Community Support Specialist

    Was this answer helpful?

    0 comments