Has anybody got an answer yet for this problem.
The Windows Server Essentials Service cannot synchronize the user password to the online identity repository
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Jesse Flintoff
236
Reputation points
Hi there.
Recently. I have the below error coming up on multiple 2016 essential servers when doing password changes via the Essentials Dashboards.
I can confirm that passwords are not syncing to 365.
I have tired disabling 365 integration. Then re enabling. Same issue.
Anyone else seen this issue?
Windows for business | Windows Server | User experience | Other
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Franck Gravel 1 Reputation point2021-07-26T21:36:36.637+00:00 Same here and My users are freaking out! please keep me updated
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Manson DeGraw 1 Reputation point2021-07-29T17:21:15.057+00:00 We are also having this same issue with all clients using Server 2016 Essentials 2016 standard with Essentials Role installed. Password sync to Office 365 stopped working recently. Have not checked clients with Server 2012 R2 Essentials but will check them. I seems very odd that creating a new user with sync to Office 365 and create the password correctly In process of opening a MS ticket.
Manson
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Shawn P. Lemay 21 Reputation points2021-07-31T17:48:50.98+00:00 So glad I found this thread, I was just about to open a case to Microsoft, as I have 3 sites now failing with this error. Hopefully, they get this fixed soon!
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Phillip Fielding 1 Reputation point2021-08-06T09:22:11.563+00:00 Like others, ive now got 4 different customers experiencing this issue.
this is the only thread ive managed to find with any information.
has there been any update on this? -
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Zachary Sigamony 1 Reputation point2021-09-27T17:53:04.68+00:00 I have a similar issue too with two of my clients on server 2016 essential
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Zachary Sigamony 1 Reputation point
2021-09-27T17:53:13.49+00:00 I have a similar issue too with two of my clients on server 2016 essential
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Ishtiaq 71 Reputation points2021-10-08T14:00:25.907+00:00 Good news, Password synch is now working, although I've not yet heard it from Microsoft in response to our support ticket. Just tested on a couple of Client server and it works!
Lets hope its a permanent fix...
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45 answers
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David Moore 6 Reputation points2021-10-03T20:07:07.877+00:00 -
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Linus Haake 31 Reputation points2021-10-04T06:32:00.037+00:00 Yes, Friday afternoon I received the information that the product-group will provide some global fix within the next four weeks.
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Will Dreiling 1 Reputation point2021-10-05T21:02:19.753+00:00 Don't know if anyone else can repro, and it's definitely suboptimal, but we managed to fix this by temporarily enabling user password resets in AAD.
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Ishtiaq 71 Reputation points
2021-10-08T13:58:48.263+00:00 Good news, Password synch is now working, although I've not yet heard it from Microsoft in response to our support ticket. Just tested on a couple of Client server and it works!
Lets hope its a permanent fix...-
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Kevin Gray 1 Reputation point2021-10-08T14:01:03.627+00:00 Did you have to run any updates or change anything?
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Daryl Titcomb 1 Reputation point2021-10-11T12:09:01.057+00:00 I would like to know this as well as I still have the alert in health monitoring on a customers site after deleting and running again, there is an update queued though so that may resolve the issue when it runs this evening
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Daryl Titcomb 1 Reputation point
2021-10-12T13:18:02.86+00:00 the latest build did not resolve the issue, we are still having the same issue
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Abel Joasim Marquez Gonzalez 1 Reputation point2021-10-15T03:31:22.963+00:00 It's not retroactive, so you need to change again passwords of accounts listed on the alert. The problem was on Graph API of AAD, so it was fixed on MS side, not in local server, that's why last cumulative update didn't cleared the alert.
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Shawn P. Lemay 21 Reputation points
2021-10-08T14:10:20.817+00:00 This is great news - now the question of is this retroactive? Meaning any password changes from the past few months are now being sync'd - or do they need to change their password again for it to sync?
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Richard Botfield 1 Reputation point2021-10-08T14:15:52.61+00:00 Unfortunately, it seems that users will need to reset their passwords in order for them to be synced.
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Richard Botfield 1 Reputation point
2021-10-08T14:15:12.42+00:00 I can confirm this is now also working for myself.
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Daryl Titcomb 1 Reputation point
2021-10-12T13:23:36.533+00:00 what did you do to get it working again, we are on the latest build and still getting errors
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Linus Haake 31 Reputation points
2021-10-12T13:49:51.393+00:00 After IshtiaqAIshaq-7109 mentioned that it is working again I can say for sure that nobody here touched the system to make it work again, there was no reboot and nothing else - except from the customer was working. I logged on to the server, changed the password of a test account and checked a couple of minutes later successfully to logon into the related cloud account.
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Shawn P. Lemay 21 Reputation points
2021-10-12T14:00:54.453+00:00 It's not retroactive - you have to change the password again to have it sync. So if you're looking at accounts that have failed previously - you have to force them to change their password again - then it will start syncing correctly. We've done this to all of our sites here and can confirm, it's working (although waiting for some users to change their passwords may take a week or longer, due to vacations, etc...).
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