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The Windows Server Essentials Service cannot synchronize the user password to the online identity repository
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 26%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jesse Flintoff
236
Reputation points
Hi there.
Recently. I have the below error coming up on multiple 2016 essential servers when doing password changes via the Essentials Dashboards.
I can confirm that passwords are not syncing to 365.
I have tired disabling 365 integration. Then re enabling. Same issue.
Anyone else seen this issue?
Windows for business | Windows Server | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 79%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFG%3C/text%3E%3C/svg%3E)
Franck Gravel 1 Reputation point2021-07-26T21:36:36.637+00:00 Same here and My users are freaking out! please keep me updated
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Manson DeGraw 1 Reputation point2021-07-29T17:21:15.057+00:00 We are also having this same issue with all clients using Server 2016 Essentials 2016 standard with Essentials Role installed. Password sync to Office 365 stopped working recently. Have not checked clients with Server 2012 R2 Essentials but will check them. I seems very odd that creating a new user with sync to Office 365 and create the password correctly In process of opening a MS ticket.
Manson
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Shawn P. Lemay 21 Reputation points2021-07-31T17:48:50.98+00:00 So glad I found this thread, I was just about to open a case to Microsoft, as I have 3 sites now failing with this error. Hopefully, they get this fixed soon!
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 86%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Phillip Fielding 1 Reputation point2021-08-06T09:22:11.563+00:00 Like others, ive now got 4 different customers experiencing this issue.
this is the only thread ive managed to find with any information.
has there been any update on this? -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZS%3C/text%3E%3C/svg%3E)
Zachary Sigamony 1 Reputation point2021-09-27T17:53:04.68+00:00 I have a similar issue too with two of my clients on server 2016 essential
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Zachary Sigamony 1 Reputation point
2021-09-27T17:53:13.49+00:00 I have a similar issue too with two of my clients on server 2016 essential
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 71%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ishtiaq 71 Reputation points2021-10-08T14:00:25.907+00:00 Good news, Password synch is now working, although I've not yet heard it from Microsoft in response to our support ticket. Just tested on a couple of Client server and it works!
Lets hope its a permanent fix...
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45 answers
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Jesse Flintoff 236 Reputation points
2023-09-17T20:29:00.9+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 55.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Timo - The Admiral 1 Reputation point2023-11-11T11:35:31.6266667+00:00 This Software will help to set the TLS settings:
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Timo - The Admiral 1 Reputation point
2023-07-20T08:31:24.6766667+00:00 You may take a look here:
https://thesecmaster.com/how-to-enable-tls-1-2-and-tls-1-3-on-windows-server/
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