Increase timeout settings MFA on NPS server

Question

Increase timeout settings MFA on NPS server

Henry Niekoop 86

How do we increase timeout settings in a Network policy for MFA users? We use MFA aithentication for our Meraki client VPN. however users often run into issues were authentication times out because their response was not fast enough.

Anshul Kumar (MINDTREE LIMITED) 6 Reputation points

2021-10-12T16:44:52.92+00:00

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3 answers

Your answer

Anshul Kumar (MINDTREE LIMITED) 6 Reputation points

2021-10-12T16:44:52.92+00:00

Hi, if the posted answer resolves your question, please mark it as the answer by clicking the check mark. Doing so helps others find answers to their questions.

Answer 1

Henry Niekoop 86

What is the default timeout threshold? I wonder if it should be changed on the Meraki appliance.

0 comments

Answer 2

Henry Niekoop 86

Thanks but we want to change it for 1 network policy only. We do not want it to affect other policies.

0 comments

Answer 3

Hi @Henry Niekoop · Thank you for reaching out.

In order to increase timeout settings MFA on NPS server, you need to go to:

Server Manager > Tools > Network Policy Server > In the NPS (Local) console, expand RADIUS Clients and Servers, and select Remote RADIUS Server > In the middle pane, go to SERVER GROUP Properties > Edit > Under the Load Balancing tab, configure below settings:

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