Why is the file create system datetime the mail receive date when saving attachements

Question

Why is the file create system datetime the mail receive date when saving attachements

Anonymous

I run into this weird issue that when saving attachements onto my local pc harddrive (NTFS) it stores the file with with the sent date time of the mail? Is this as designed or is this a bug? Same regarding the last change datetime of the saved attachement. It uses the receive date time of the email. This makes no sense and is very confusing! I noticed it when I was working with multiple versions of a file (version name in the file) and suddenly saw files that had a create date time of the day before while I just save them.

Outlook version: Microsoft® Outlook® for Microsoft 365 MSO (Version 2302 Build 16.0.16130.20848) 64-bit

Windows: Windows 10 Pro 22H2. 19045.3930. 1000.19053.1000.0

Region: Netherlands, Dutch

Can share details and show the issue with a Microsoft resprentative if needed.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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2 answers

Answer 1

Dear Ren-IT BV

Good day! Thank you for posting in the Microsoft Community. We are happy to help you!

First of all, we apologize for the inconvenience and inconvenience caused to your work! Based on your description, I have carefully read your question, this behavior is by design in Outlook. When you save an attachment from an email, the file is saved with the date and time that the email was received. This is because the attachment is considered part of the email message and is therefore associated with the received date and time. The same applies to the last change datetime of the saved attachment. We understand your feelings, but unfortunately, our forum does not have permission to help you change, because the default feature changes of the product are decided by the development team and the design team of the product. And about your suggestions, I also believe that this is the voice of many users, everyone is anxiously looking forward to early improvement, in order not to waste more time and better help you, I strongly recommend that you submit your valuable suggestions to outlook feedback so that relevant technical developers and designers can see your valuable suggestions. Please believe that the relevant departments of Microsoft will strive to improve themselves after seeing your valuable suggestions, and your valuable opinions will also help more users and make the work more efficient. Thank you in advance for your contribution!

And about how to give feedback to outlook please kindly refer to Contact support and provide feedback in new Outlook for Windows - Microsoft Support

In the meantime, you can also use this link to see if the feature you want to implement is already being developed by Microsoft, please also kindly click on it to get the development progress: Microsoft 365 roadmap

Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope all the best!

Sincerely

Kerry Chen | Microsoft Community Moderator

Answer 2

Dear Ren-IT BV,

Good day!

Thank you for posting to the Microsoft Community. We are glad to assist. We are looking into your situation, and we will update the thread shortly.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Microsoft Community