I keep getting single-use codes for an email of mine

Hello Andrea_270,

Welcome to Microsoft Community.

I am a Microsoft user just like you, I hope you are doing well?

I am sorry for the inconvenience. It is always important to update your Microsoft account security information as it will make your account easy to recover.

I will suggest you keep trying with Account Recovery Form as it is the only way you can restore access to your account.

I understand how frustrating it can be after submitting recovery form multiple times but the account recovery process is designed to protect your account and its contents as well as grant you access.

Note that even if you contact Microsoft support, you will still be redirected to recovery form as they can't do more than you can do for yourself with the account recovery form.

They don't have the ability to send you password reset links or provide you other ways to access or change account details.

You can submit Account Recovery Form up to two times per day using a device you have used to access your account before and from a similar location. Do this if you find more information or remember something else about your account that will help.

The recovery form is available at https://account.live.com/acsr

Helpful tips

1 . Answer as many questions as possible. If you’re not sure, guessing is ok — wrong answers don’t count against you. When you get to a question that lets you “add more," fill in as much information as you are able.

2. Use the information you created when you created your account or when it was last updated.
3. Submit the information from a computer that you use regularly.
4. You will be asked to list the email addresses you have used recently and the subject lines of emails you have recently received. Ask family, friends, or business contacts for help in verifying their email addresses and for the subject lines of the last three emails they sent you.

5 Make sure you're using the correct domain for your account, such as hotmail.com, live.com or xbox360.com. Remember that your email address may be country specific. For example, if you created your account in Germany, your domain would probably be "hotmail.de" rather than "hotmail.com".

https://support.microsoft.com/article/b19c02d1-a782-dee6-93c3-dc8113b20c42

Please let me know if you need more assistance.

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Warm Regards

Andrea_270, regarding the single use code/ one-time code, I understand how discomforting it can be to receive a one-time security code for your account when you didn't initiate.

However, it's a good idea to ignore this code if you haven't requested it.

One-time code is an essential security feature that prevents unauthorized access to your account. One-time code is required to access your account. These codes can be used only once and has expiration time for their usage.

You may receive one-time code emails if:

1. Signing into your Microsoft account from a new device or browser.
2. Resetting your Microsoft account password.
3. Making changes to your Microsoft account security information.
4. Signing into your Microsoft account from a new location.
5. Unusual and suspicious activity is detected on your Microsoft account.

If someone mistakenly enters your account email ID, you can't stop them, that's out of your control (you don't know who it is), All you can do is ignore it, as suggested in the email.

The same applies if someone may be trying to intentionally access your Microsoft account, a one-time code is a security feature that prevents this unauthorised access.

You don't control the actions of others, hence you can't stop it.

If there was a way to stop it, Microsoft would state it in an email rather than suggesting you to ignore it any one-time code you did not initiate.

I will suggest you check your Microsoft account sign-in activity to make sure there are no unauthorised access. You can see a list of devices and browsers that have accessed your account recently.

Microsoft account management website: https://account.live.com/Activity

Here are a few things you can do to make your Microsoft account more secured:

1. Create a strong password for your account
2. Use the Microsoft Authenticator phone app to sign in without a password
3. Make your account easier to recover
4. Make sure your operating system has the latest updates
5. Never reply to email asking for your password
6. Check your recent activity
7. Keep your devices safe

Click link below for more information:

https://support.microsoft.com/help/628538c2-7006-33bb-5ef4-c917657362b9

If you are receiving blackmail emails, please report this issue to the nearest authorities.

I had the same problem. I contacted Microsoft Outlook help via Chat feature. The Customer Service Representative walked me through increasing my account security. I have not received another warning since. I started top of page: Help, then help, then right side bar, search for"account security". scroll down to "still need help". Then click "yes". Choose "Chat with support agent". Tell him your issue. He will walk you through it. Good luck!

So, I used to get these all the time for an email address that I am aware was included in a number of data breaches. I used to get like 20 of them a day, so I disabled the ability for it to be used to sign into anything and they stopped completely. However, recently I have started receiving them again. How is this possible if sign in with that email address is completely disabled?

I'm super ultra sick of getting 18 emails a day about this single use code request, can Microsoft please let us set an upper limit of something like 2 resets per day at least, or in general do something about it? I'm already using an authenticator for my account.