folder pane "normal" is greyed-out, cannot select

Anonymous
2018-09-04T08:44:45+00:00

Hi,

When outlook takes half of my screen, the "normal" option under folder pane is greyed-out. Also, I cannot open the folder pane and "pin" it ("pin" icon is absent).

How can I ALWAYS have the folder pane visible ?

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2018-09-06T16:59:07+00:00

what is your screen resolution and display %?

It definitely should be enabled if Outlook is at full screen. I dont see a GPO to force it small but know it will be unavailable if you use Portrait mode.

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  1. Diane Poremsky MVP 17,646 Reputation points MVP Volunteer Moderator
    2018-09-07T02:48:10+00:00

    Thanks for the update.

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  2. Anonymous
    2018-09-07T02:32:11+00:00

    thanks Diane for the information.

    i have 3 monitors  and the main display actually in portrait mode, i just change the main display to one of the landscape mode display and it works now 

    thanks 

    Z

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  3. Anonymous
    2018-09-06T10:17:39+00:00

    Hi supermorgen,

    It is a by design feature. You may adjust the width of your Outlook client window to see if the “normal” option recovers.

    Your understanding is much appreciated.

    Regards,

    Kevin

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  4. Anonymous
    2018-09-06T06:28:19+00:00

    Hi Diane

    yes the TO-Do Bar enabled

    and the function disabled no matter in full screen or window display mode

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