TEAMS - Reading Progress Not Working

Since none of the above solutions work, consider reporting the issue to Microsoft. Provide details about the error, troubleshooting steps taken, and any specific error messages encountered by your students. You can report the issue through the Microsoft Teams UserVoice forum: https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472

Hi Stephen,

Thanks for your tips. All of these tips have been followed and my students are still unable to see the text to read and record it.

Hello Joshua,

I am a Microsoft user like you, providing solutions to community members; I am NOT a Microsoft employee.

It can be frustrating when Reading Progress isn't working as expected in Microsoft Teams. Here are some troubleshooting steps you can try to address the blank page issue your students are encountering:

Check Browser Compatibility: Ensure that your students are using a supported browser to access Microsoft Teams. Microsoft recommends using the latest versions of Microsoft Edge, Google Chrome, or Mozilla Firefox for the best experience.

Clear Browser Cache: Instruct your students to clear their browser cache and cookies, as outdated or corrupted cache files can sometimes interfere with the proper display of content.

Try a Different Device or Browser: Encourage your students to access the assignment from a different device or browser to see if the issue persists. This can help determine if the problem is specific to their current device or browser configuration.

Update Teams App: If your students are accessing Teams via the desktop or mobile app, make sure they have the latest version installed. Updates often include bug fixes and improvements that may address issues with Reading Progress.

Verify Assignment Settings: Double-check the settings of the assignment to ensure that Reading Progress is enabled and configured correctly. Make sure that the text to be read is properly uploaded or linked to the assignment.

Hope this helps.

-Stephen N.

Hello Joshua,

I am a Microsoft user like you, providing solutions to community members; I am NOT a Microsoft employee.

It can be frustrating when Reading Progress isn't working as expected in Microsoft Teams. Here are some troubleshooting steps you can try to address the blank page issue your students are encountering:

Check Browser Compatibility: Ensure that your students are using a supported browser to access Microsoft Teams. Microsoft recommends using the latest versions of Microsoft Edge, Google Chrome, or Mozilla Firefox for the best experience.

Clear Browser Cache: Instruct your students to clear their browser cache and cookies, as outdated or corrupted cache files can sometimes interfere with the proper display of content.

Try a Different Device or Browser: Encourage your students to access the assignment from a different device or browser to see if the issue persists. This can help determine if the problem is specific to their current device or browser configuration.

Update Teams App: If your students are accessing Teams via the desktop or mobile app, make sure they have the latest version installed. Updates often include bug fixes and improvements that may address issues with Reading Progress.

Verify Assignment Settings: Double-check the settings of the assignment to ensure that Reading Progress is enabled and configured correctly. Make sure that the text to be read is properly uploaded or linked to the assignment.

Hope this helps.

-Stephen N.