Change my Microsoft account from personal to business

Anonymous
2020-10-16T22:00:27+00:00

I have an existing Microsoft account and am looking to purchase Office 365 for my small business. However, when I try to purchase, I receive a response stating that the account is managed by the organization. When I login into my account I can only purchase home or family versions of apps.

It has been some time since I created the account, but I obviously did something wrong to have the account recognized as personal. I have looked as much as I can, but I can't seem to find any answers. Should I just delete my existing account and start over?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-17T00:21:55+00:00

    Hi MikeThomas1723,

    I'm Nik, an independent advisor here to assist you with this.

    May I know if you are trying to purchase Microsoft 365 business to your personal email address like (Gmail, Outlook, Hotmail, Live etc or work/school account (your organization IT department manages)?

    Have you purchased a private domain(purchased from domain provider e.g. GoDaddy) and registered to your organization?

    Regards

    Nik

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  2. Anonymous
    2020-10-17T01:00:48+00:00

    Nik,

    Yes I have purchased a domain name from a provider and registered it to my organization

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  3. Anonymous
    2020-10-17T01:22:43+00:00

    Hi MikeThomas1723,

    Thanks for your input.

    Please find below steps to Switch from personal to a business account subscription

    1. Go to products.office.com to choose your business subscription. When you purchase your subscription, you’ll be asked to enter the number of user licenses you want.

    Here is the complete step by step guidance to switch from personal to a business subscription:

    https://support.microsoft.com/en-us/office/swit...

    I hope this helps!

    Regards

    Nik

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  4. Anonymous
    2020-10-17T01:36:12+00:00

    Nik,

    Thank you so much. I will follow the link and see if I can make the change,

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  5. Anonymous
    2020-10-17T01:38:03+00:00

    You're welcome! Feel free to let me know if you have any question on this and I will be happy to assist.

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