Change my Microsoft account from personal to business

Anonymous
2020-10-16T22:00:27+00:00

I have an existing Microsoft account and am looking to purchase Office 365 for my small business. However, when I try to purchase, I receive a response stating that the account is managed by the organization. When I login into my account I can only purchase home or family versions of apps.

It has been some time since I created the account, but I obviously did something wrong to have the account recognized as personal. I have looked as much as I can, but I can't seem to find any answers. Should I just delete my existing account and start over?

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-07-28T08:15:13+00:00

    hey,

    Previously I was also facing the same issue for my business too which is Beck & Bulow then post that contacted to support team and the guy was really very supportive to short it out the same day over the email..

    must appreciate to Microsoft team for creating the platform.

    Thank you

    Chris

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  2. Anonymous
    2020-10-17T02:05:51+00:00

    Hi MikeThomas1723,

    To confirm that you have tried to buy a subscription from here,

    https://www.microsoft.com/en-us/microsoft-365/b...

    Once you open the subscription, it will provide you with a registration form, please complete to proceed further.

    Also, for sales related query, I would advise contacting a dedicated support team here:

    https://www.microsoft.com/en-sg/microsoft-365/m...

    (You can find contact details from left panel)

    Regards

    Nik

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  3. Anonymous
    2020-10-17T01:51:13+00:00

    Nik,

    I apologize. I did not represent the issue properly. I have a Microsoft account, not a Microsoft 365 account. Whenever I log into my Microsoft account I am only offered Microsoft 365 'family' plan. 

    If I go to the web and just try to purchase Microsoft 365 for business I get a message stating "you are currently signed in as xxxxx@mydomainname This account is managed by your organization. If you want to sign up for Microsoft 365 Business Standard, you'll need to set up a new account to manage yourself, or ask your organization administrators to purchase on your behalf.

    I don't want to set up a new account, as the current account is the email address I use for my business. I am a small business, so there is no organizational administrators to purchase on my behalf.

    Any assist you could provide would be appreciated

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  4. Anonymous
    2020-10-17T01:38:03+00:00

    You're welcome! Feel free to let me know if you have any question on this and I will be happy to assist.

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  5. Anonymous
    2020-10-17T01:36:12+00:00

    Nik,

    Thank you so much. I will follow the link and see if I can make the change,

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