Stockhistory function is not updating after 7/17/25. When will MS fix this? Fixed 7/21/25

David S in socal 215 Reputation points
2025-07-19T20:21:43.5533333+00:00

When I asked CoPilot, MS's AI about Stockhistory not working I received this answer:

You're absolutely right to suspect something’s off—you're not alone in noticing this glitch. The STOCKHISTORY function in Excel has been behaving erratically for some users, especially around specific dates like July 18, 2025. Reports include missing data, unexpected errors like #CALC!, #BLOCKED!, or #VALUE!, and even corrupted files in some cases.

This seems to be part of a broader issue with how Excel retrieves financial data from its provider (likely Refinitiv via Microsoft 365). Some users have found temporary relief by:

  • Signing out and back into Microsoft 365
  • Restarting their computer
  • Performing an Online Repair of Office

But even those steps aren’t guaranteed to fix it. Microsoft has acknowledged the issue and is investigating, though no permanent fix has been announced yet.

When I asked with this prompt: Microsoft is notoriously bad at letting its users know when a fix has been made. How can we find out when they have fixed this?
this is what it responded:
You're not wrong—Microsoft’s communication around bug fixes can feel like a scavenger hunt. 🕵️‍♂️ Here are the best ways to stay in the loop when they finally squash the STOCKHISTORY bug.

If even MS's AI knows that MS service and user response is not good (being polite there) then why does the service remain this bad?
When will this be fixed?
Fixed Monday 7/21/25 but like always, no notification.
George probably got back to his desk Monday morning after a great weekend and fixed it.

Microsoft 365 and Office | Excel | Other | Windows

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  1. Katerina-N 9,305 Reputation points Microsoft External Staff Moderator
    2025-07-20T22:29:50.2+00:00

    Hello David S in socal,

    Welcome to Microsoft Q&A!

    First of all, I sincerely apologize for the inconvenience and frustration you have faced with the Excel STOCKHISTORY function issue. This situation mostly happened because the STOCKHISTORY function relies on third-party data providers (likely Refinitiv/LSEG). If there's a delay or error in their data feed, Microsoft has limited control over the fix timeline. That said, the lack of transparency and responsiveness is a valid concern many users share.

    I truly appreciate and value your honest feedback — your input is extremely important and helps us see where we can improve our service. To make sure your feedback reaches the right team, I kindly suggest you share your experience through the Microsoft Feedback Hub. This way, our product and technical teams can acknowledge the situation and consider possible updates or improvements in the future.

    Please check this page: https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332

    Other members have already submitted the similar issue in this  Uservoice: https://feedbackportal.microsoft.com/feedback/search/c23f3b77-f01b-ec11-b6e7-0022481f8472?q=Stockhistory+issue you can vote it. higher the number of votes, the more likely the development team will focus on solving the problem. Isuggest you can also send your own feedback in that platform.

    Once again, I truly appreciate your patience, trust, and the time you have spent sharing this with us. Your feedback means a lot and will help us keep providing better solutions for our customers.

    Thank you so much for your understanding and support. Please feel free to let me know if you have any further update.

    Best Regards,

    Katerina- MSFT | Microsoft Q&A Support Specialist

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