Hello everyone.
I've looked around the net to figure out what's going on and try to fix the issue, but to no avail. There's suggestions where it's mentioned to disable "Microsoft Account Sign-in Assistant Service", I don't want to go that route as I won't be able to sign in for services. Another suggestion is to update, and my PC is fully up to date. Another suggestion was fixing Windows System Image and I've tried that and it's still happening.
OS: Windows 10 Home 64 bit (10.0, Build 19045) This is the latest build
My pc has been having some issues where sometimes the screen goes blank. Basically it looks like when you hit control alt delete to bring up the task manager/lock/sign out/switch user screen but it's blank. There's times where the icons on the task bar disappear as well as desktop icons and the pc will lock up where I can't do anything, not access the start menu, not access the process manager, nothing at all. This has been happening a lot so I pulled up my event log to see what's going on and the time seems to be linked to the Autopilot error mentioned in the title of the thread. This event happened 3 times today. Two times back to back at 12/17/2022 11:52:28 AM and then once more at 12/17/2022 11:53:57 AM
UPDATE: It's not happening every time the error shows as it's happened a decent amount of times since the last time I've mentioned.
The details of the event are as follows
General tab
Log Name: Microsoft-Windows-ModernDeployment-Diagnostics-Provider/ManagementService
Source: Microsoft-Windows-ModernDeployment-Diagnostics-Provider
Date: 12/17/2022 11:52:28 AM
Event ID: 1010 Task
Category: None
Level: Error
Keywords:
User: -----------
Computer: ------------
Description: Autopilot.dll WIL error was reported.
HRESULT: 0x80070491 File: onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp, line 191
Message: NULL
XML View
- <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
- <System>
<Provider Name="Microsoft-Windows-ModernDeployment-Diagnostics-Provider" Guid="{bab3ad92-fb96-5902-450b-b8421bdec7bd}" /><EventID>1010</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x1000000000000000</Keywords><TimeCreated SystemTime="2022-12-17T16:52:28.1338145Z" /><EventRecordID>7719</EventRecordID><Correlation /><Execution ProcessID="6064" ThreadID="19168" /><Channel>Microsoft-Windows-ModernDeployment-Diagnostics-Provider/ManagementService</Channel><Computer>-----------------</Computer><Security UserID="S-1-5-21-3571332062-3799675618-396578140-1002" /></System>
- <EventData>
<Data Name="HRESULT">0x80070491</Data><Data Name="File">onecoreuap\admin\moderndeployment\autopilot\dll\dllmain.cpp</Data><Data Name="Line">191</Data><Data Name="Message">NULL</Data></EventData>
</Event>
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