Microphone driver problem "Device Not Migrated"

Question

Microphone driver problem "Device Not Migrated"

Anonymous

Hello,

My microphone is not working, I have searched online and tried multiple solutions but I can't make it work.

The microphone record sound but at very very low volume.

Thanks in advance for any ideas.

Device settings for SWD\MMDEVAPI{0.0.1.00000000}.{f47c189a-b4ba-4248-8565-4eba8ed07477} were not migrated from previous OS installation due to partial or ambiguous device match.

Last Device Instance Id: SWD\MMDEVAPI{0.0.0.00000000}.{009c053a-65df-4c70-94b3-2740a9f87c53}

Class Guid: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}

Location Path:

Migration Rank: 0xF00000000000F120

Present: false

Status: 0xC0000719

System Manufacturer: HP

         System Model: HP Laptop 15s-fq4xxx 

                 BIOS: F.21 (type: UEFI)

     Operating System: Windows 11 Home 64-bit (10.0, Build 22621) (22621.ni\_release.220506-1250)

Sound Devices

        Description: Auscultadores (Krom Kapsule Microphone)

Default Sound Playback: No

Default Voice Playback: Yes

        Hardware ID: INTELAUDIO\CTLR\_DEV\_A0C8&LINKTYPE\_06&DEVTYPE\_06&VEN\_8086&DEV\_AE50&SUBSYS\_89BC103C&REV\_0001 

    Manufacturer ID: N/A 

         Product ID: N/A 

               Type: N/A 

        Driver Name: IntcUSB.sys 

     Driver Version: 10.29.0.8365 (English) 

  Driver Attributes: Final Retail 

        WHQL Logo'd: Yes 

      Date and Size: 06/12/2022 01:00:00, 912960 bytes 

        Other Files:  

    Driver Provider: Intel(R) Corporation 

     HW Accel Level: Emulation Only 

          Cap Flags: 0xF1F 

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

          HW Memory: 0 

   Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

        Description: Speaker (Realtek(R) Audio)

Default Sound Playback: Yes

Default Voice Playback: No

        Hardware ID: INTELAUDIO\FUNC\_01&VEN\_10EC&DEV\_0236&SUBSYS\_103C89BC&REV\_1000 

    Manufacturer ID: N/A 

         Product ID: N/A 

               Type: N/A 

        Driver Name: RTKVHD64.sys 

     Driver Version: 6.0.9414.1 (English) 

  Driver Attributes: Final Retail 

        WHQL Logo'd: Yes 

      Date and Size: 20/09/2022 01:00:00, 6370520 bytes 

        Other Files:  

    Driver Provider: Realtek Semiconductor Corp. 

     HW Accel Level: Emulation Only 

          Cap Flags: 0xF1F 

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

          HW Memory: 0 

   Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

        Description: Conjunto de microfones (Tecnologia Intel® Smart Sound para microfones digitais)

Default Sound Capture: No

Default Voice Capture: No

        Driver Name: IntcDMic.sys 

     Driver Version: 10.29.0.8365 (English) 

  Driver Attributes: Final Retail 

      Date and Size: 06/12/2022 01:00:00, 763408 bytes 

          Cap Flags: 0x1 

       Format Flags: 0xFFFFF 

        Description: Microfone (Krom Kapsule Microphone)

Default Sound Capture: Yes

Default Voice Capture: Yes

        Driver Name: IntcUSB.sys 

     Driver Version: 10.29.0.8365 (English) 

  Driver Attributes: Final Retail 

      Date and Size: 06/12/2022 01:00:00, 912960 bytes 

          Cap Flags: 0x1 

       Format Flags: 0xFFFFF

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

4 answers

Answer 1

Hi John. Phil again. Per your Method 2:

**Open Device Manager
Expand the Sound, video and game controllers
Find the Realtek Audio driver in the list
Right click it and select Update
Click "Browse my computer for driver software"
Select "Let me pick from a list of available drivers on my computer"
Make sure to put a check mark "Show compatible hardware"
Select an older driver from the list
Click Next then Restart your computer

Again, I'm using Windows 11, and making sure the "Show compatible hardware" box is checked, I do not get a list of drivers, even after hitting the "Next" button. In short, I don't see a list of the current driver and older ones.

Answer 2

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Answer 3

Hi John. My name is Phil and I'm having the exact same issue as Fillpe, and yes, it's the built-in mic on my HP wide-screen laptop. It was working fine until this past Wednesday, 6/21/2023. Well, I hadn't attemtpted to use it until then, but the last time I used it, in early June, it worked fine, and was working fine for many months before that. Per your first method to try and fix it:

**Run the Troubleshooter
Press Windows key+I to open Settings
Select System > Troubleshoot
Select "Other troubleshooters" then Run "Speech"

I'm running Windows 11, and do not get the "Speech" option in the "Other Troubleshooters". When I run the Audio Troubleshooter under "Other TroubleShooters", it only tests the speakers, and they are fine.

Answer 4

Hello Filipe,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Are you referring to the built-in microphone of your laptop? When was the last time it worked properly?

Please let me know if you have tried the methods below.

**Run the Troubleshooter

Press Windows key+I to open Settings

Select System > Troubleshoot

Select "Other troubleshooters" then Run "Speech"

**Open Device Manager

Expand the Sound, video and game controllers

Find the Realtek Audio driver in the list

Right click it and select Update

Click "Browse my computer for driver software"

Select "Let me pick from a list of available drivers on my computer"

Make sure to put a check mark "Show compatible hardware"

Select an older driver from the list

Click Next then Restart your computer

**Right click the volume icon on the taskbar

Select Sounds then click Recording tab

Double click Microphone

Click the Levels tab then make sure the slider is set to 100

Click Advanced tab

Uncheck the box to "Allow application to take exclusive control on this device"

Please enter the details of your laptop at the link below and please try sending the resulting link to your next response.

https://support.hp.com/ie-en/drivers/laptops

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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