I simply want to completely remove the Authenticator app from my phones and PC and go back to using passwords on my accounts to access windows, outlook, and Google, mail accounts etc.

Anonymous
2023-12-01T23:38:46+00:00

I simply want to completely remove the Authenticator app from my phones and PC and go back to using passwords on my accounts to access windows, outlook, and Google, mail accounts etc.

So here is some background that may help:

I accidentaly started using the Authenticator app on my phone. I have it working on most of my devices however I am unable to get my email back in the Outlook app on my PC. Other accounts such as Google email are not a problem and have set up in Outlook on my phones and PC correctly. I am unable to get it to work on my (Telus) Google account on my PC however in the Outlook email app (provided seperately at the microsoft app store, and Not the Office 365 version).

Please note that the Telus Google account I refer to was an account transferred over to Google by Telus in Canada who used to supply and manage email addresses. Google has made a special account type that does not have the google name as part of the address so that Telus customers would be able to continue to use their original Telus email addresses without interuption.

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-02T21:18:25+00:00

    i cannot get a code it says locked and to unlock the email to use is wrong and no longer exists.

    then it says tries too many times try again tomorrow this is a home account i have no administrator so i can no longer send or receive emails which has me out of business.

    why can't i just remove this horrible application?

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  2. Anonymous
    2024-09-13T12:58:51+00:00

    Ditto. Microsoft needs to go out of business.

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  3. Anonymous
    2024-02-19T22:59:37+00:00

    My google account says "it cant be removed at this time"

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  4. Anonymous
    2023-12-02T02:32:27+00:00

    Hello, my name is Emmanuel, and I am an independent advisor. I'll be more than happy to assist you today!

    To remove the Authenticator app, please open a browser on your computer and kindly visit this link: https://account.live.com/proofs/manage/additional or you can also go to https://account.microsoft.com/ > Security > Advanced security options. Once you are already signed in to your Microsoft account, go to Ways to prove who you are, click the one that says, "Enter a code from the Authenticator app," and then select Remove. Once it is removed, you will no longer be required to enter the code from the Microsoft Authenticator app.

    I hope this information can help you.

    Let me know if this works for you.

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  5. Anonymous
    2024-05-04T05:14:44+00:00

    I want to remove Google Authenticator

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