Folders takes far too long to load

Anonymous
2024-10-27T13:26:13+00:00

https://learn-attachment.microsoft.com/api/attachments/ecff921b-2739-4c00-98cc-a113f344946d?platform=QnA i try to open any folder, doesnt matter if it has 1 file or none, it will take far too long to load OR it will get stuck when the bar is close at the end, i have tried these two things, changing the "Optimise this folder for" to general items, and restarting my computer, both of them didnt work, i have no clue how to fix this

note: files open like normal, its just that the thumbnails arent visible and the green bar is loading

Windows for home | Windows 10 | Files, folders, and storage

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John DeV 171.1K Reputation points Independent Advisor
2024-10-27T14:00:41+00:00

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

When was the last time it worked properly?

Please try the following methods below.

**Restart Windows Explorer

Press Ctrl + Shift + Esc to open Task Manager.

Select the Processes tab.

Scroll down and select Windows Explorer, Right click then select Restart.

**Press Windows key+R to open Run then type:

shell:recent\AutomaticDestinations

press Enter

Delete the contents of the resulting folder

Kindly do the same on the path below

shell:recent\CustomDestinations

After that, restart your computer

Note: This will remove the shortcuts in Quick Access but not the actual files

**Check for updates

Select Start > Settings > Update and Security. Select Check for updates. Install any available and pending updates and restart your device.

**Please try to run DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer using clean boot of Windows

**Perform a Clean Boot

Determine whether a background program or a software conflict is causing the issue.

Press Windows key+R to open Run then type: msconfig

Press Enter

Select System Configuration > go to the Services tab.

(Important) Select and make sure to put a check mark on "Hide all Microsoft services"

Click Disable all.

Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there. Restart your computer.

Please check the support article at the link below for more details.

https://support.microsoft.com/en-us/topic/how-t...

Kindly let me know if this helps or if you have further concerns by clicking the "Reply" button below to continue the conversation.

Kind regards,

John DeV

Independent Advisor

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  1. Anonymous
    2024-10-27T14:16:49+00:00

    TYSM it worked, your "hide all microsoft services" solution fixed it

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  2. John DeV 171.1K Reputation points Independent Advisor
    2024-10-27T14:08:34+00:00

    Thank you for updating me with that information. I look forward to receiving your update.

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  3. Anonymous
    2024-10-27T14:06:12+00:00

    the last time it worked was just a few hours ago

    alright ill try those

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