Windows 11 BSOD: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION

Anonymous
2024-11-18T17:34:15+00:00

Hi,

I am on a new Asus (Intel)NUC14. For about a month, I have been facing frequent BSOD, 5/6 times a day, every time with a different warning.

I have reinstalled Windows and updated the bios and all drivers. I have also run DSIM and SFC/ SCANNOW.

The memory is ADATA 2*16 GB. The memory tests indicate all is fine with them.

Windows is 23H2. Build 22631.

Processor: Intel(R) Core(TM) Ultra 5 125H

Will it be a good idea to go back to Windows 10?

Can someone help me, please?

Windows for home | Windows 11 | Performance and system failures

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DaveM121 946.5K Reputation points Independent Advisor
2024-11-18T18:32:42+00:00

Two of your minidump file indicates that it is the device driver on your graphics that is causing the system to crash

Completely remove the current graphics driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the graphics driver.

A slightly older version of that driver is more stable than the latest version.

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  1. DaveM121 946.5K Reputation points Independent Advisor
    2024-11-18T18:06:31+00:00

    Hi, I am Dave, I will help you with this.

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so we can take a look for you.

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  2. Anonymous
    2024-11-18T18:18:34+00:00

    Minidump.zip

    Thanks a lot, Dave. Here is the link.

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  3. Anonymous
    2024-11-18T19:55:19+00:00

    Thanks, Dave. I will do this and post the results in a day or two..

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  4. DaveM121 946.5K Reputation points Independent Advisor
    2024-11-19T08:01:46+00:00

    Glad to help!

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