I can't update windows here is a screenshot with the error:

Question

I can't update windows here is a screenshot with the error:

Anonymous

I also tried to do a sfc scan and restart the update service.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

John DeV 171.1K Independent Advisor

Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Note: It is always recommended to download and install drivers from the manufacturer's Support page. If you're not experiencing any hardware issues, there's no need to install this driver update.

Please check if you can still use the “Show or Hide Updates” troubleshooter to hide the driver update. Window Update won’t install hidden drivers or updates. Run the troubleshooter then please try hiding the Hewlett - Packard - USB driver update that will show in the list. You may try restarting your pc if it helps.

http://download.microsoft.com/download/F/2/2/F2...

Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.

Kind regards,

John DeV

Independent Advisor

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1 additional answer

Answer 1

Anonymous

Thank you so much for you're help have a good day!

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