Update for Windows Security platform - KB5007651 (Version 10.0.27703.1006) keeps reinstalling

Anonymous
2025-01-27T13:24:36+00:00

Hi Folks.

Windows 11 Update installed this item on Jan 8, 2025. Since then, it's showed up in my "Updates Ready to Download" list. The only option I have there is to download & Install.

I hoped to find it in the list of updates that I could uninstall, thinking perhaps that might do some good. Alas. Not there.

Yes, I tapped into MS Support and the chap there walked me through the Windows 11 reinstall (the one that doesn't require me to backup/install all applications, only the Windows 11 operating system.)

Ah yes... I'm running 24H2 Build 26100.2894

Any ideas?

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-01-28T00:58:20+00:00

    Thanks for replying to a low priority inquiry. I did see similar complaints in the historic record here, but assumed those were resolved through a patch of some sort, particular to the KB version.

    My only troubleshooting steps involved plunking said title into google and seeing if this was a new issue. At one point I read a post from a year ago stating the problem went away after the next security update came around.

    I did think to uninstall the update and let Windows Update do it's thing but, as I stated in my original post, the update in question doesn't show up in the list (only Update for Microsoft Windows KB5049622).

    On Jan 15, I reached out to MS Support and let the guy look at my PC remotely. At first he indicated my PC was up to date, as the Windows Update screen said and to ignore the security update reinstallation. Then he downloaded a file called "mediacreationtool", a Windows 11 disc image file, and started the "install the OS without turfing my data" option (paraphrase in quotes). Before we parted ways, he said the error won't return.

    I did try the kernel/scan steps in the thread you provided. Of course, Norton 360 makes a fuss over this but I turned it off and let MS Security take over. No change.

    If it's a matter of waiting for a patch, that's cool, I can do that.

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  2. John Jefferson Doyon 89,735 Reputation points Independent Advisor
    2025-01-27T14:11:45+00:00

    Hi there! I'm John, a fellow Microsoft user like you.

    You're not alone, this issue has been reported by some users in the past. While it's not the latest concern, the suggestions from Sumit and the original poster about performing Security Scan and Kernel-mode Hardware-enforced Stack Protection here might still help: https://answers.microsoft.com/en-us/windows/for...

    If the issue persists, please clarify what troubleshooting steps you and Microsoft Support have already performed. This will help me avoid recommending them again.

    Click "Reply" below to let me know.

    Regards,

    John J.D.

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