Since a couple of weeks I get a red exclamation mark with Window Update and the message: "Your device is missing important security updates". I tried the Windows Update Troubleshooter multiple times. It always finds an error with BITS which is detected as follows: Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException <br> --- I have tried everything including running SFC, DISM, stopping, starting the BITS service, the Windows Update service, deleting the SoftwareDistribution folder (cache). I even ran the Windows 11 installer again, but NOTHING fixes the issue. Help will be mostly appreciated. Thank you.

Hi, You can upgrade to the latest version (24H2) using the ISO. Download Windows 11 Media Creation Tool (MCT) from this link: https://go.microsoft.com/fwlink/?linkid=2156295 Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC". Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter. Run setup.exe from the ISO drive. This starts the in-place upgrade/repair installation. This starts the setup dialog. In the initial screen, click “Change how Setup downloads updates” Select “Not right now”, and continue the process. (Your files, settings and applications will be preserved if you use the ISO recommended for your system by the Media Creation Tool.)

This is exactly what I needed to do for my issue. Clear and easy to follow instructions. Thank you so much! Hi Mitchelle, Thank you for the feedback. Glad the info helped. :) Regards,

Windows 11 Update Issue due to BITS Service

Anonymous

Since a couple of weeks I get a red exclamation mark with Window Update and the message:

"Your device is missing important security updates".

I tried the Windows Update Troubleshooter multiple times. It always finds an error with BITS which is detected as follows:

	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

I have tried everything including running SFC, DISM, stopping, starting the BITS service, the Windows Update service, deleting the SoftwareDistribution folder (cache). I even ran the Windows 11 installer again, but NOTHING fixes the issue.

Help will be mostly appreciated.

Thank you.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Ramesh Srinivasan 88,890 Independent Advisor

Hi,

You can upgrade to the latest version (24H2) using the ISO.

Download Windows 11 Media Creation Tool (MCT) from this link:

https://go.microsoft.com/fwlink/?linkid=2156295

Run MCT and download the ISO it recommends for your system. Do *not* uncheck "Use the recommended options for this PC".
Right-click on the downloaded ISO and choose "Mount." This assigns the ISO a drive letter.
Run setup.exe from the ISO drive. This starts the in-place upgrade/repair installation.
This starts the setup dialog. In the initial screen, click “Change how Setup downloads updates”
Select “Not right now”, and continue the process.

(Your files, settings and applications will be preserved if you use the ISO recommended for your system by the Media Creation Tool.)

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5 additional answers

Ramesh 182.5K Reputation points Volunteer Moderator

2025-05-01T18:26:25+00:00

This is exactly what I needed to do for my issue. Clear and easy to follow instructions. Thank you so much!

Hi Mitchelle,

Thank you for the feedback. Glad the info helped. :)

Regards,
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